Hotel dekat American Center

"Overall nice property. Lots of parking around the building, very solid breakfast, quiet rooms, comfortable beds and pillows. Didn't use pool but looked nice as well. Staff sometimes not always available at front desk to make purchases from from commissary so perhaps adding a self check out would be good. Would definitely stay again."

"Clean room. Friendly staff. Clean pool area and bathrooms near pool. "

"Toilet didn't work well, hvac didn't work well, internet tv didn't work well. "

"Booked a last minute reservation in the evening. Upon arriving I was met with the front desk employee (Sherry) who was extremely rude during the entire time while I was trying to check in. Very unprofessional and was using her personal cell phone. Tried to state my payment was declined and requested an additional payment without looking into my reservation. Wanted to dismiss me quickly only until another employee came and helped me. If this hotel wasn't a last resort, I would have booked...

"No microwave in room, elevators were problematic never running right"

"Nice clean very amazing palce"

"They charge for breakfast which is ridiculous these days."

"Staff were not very informative. Handed us the room key and we navigated our way on our own. First impression, garbage was more than overflowing right at the receptionists desk. Our room's sink was cracked, be careful where one walks on the carpet in the halls, some is torn or rippled, broken telephone key pad on phone in the room. "

"clean large spacious rooms. loved having the full refrigerator. "

"👍"

"The air conditioner was broke. The TV was cracked. The room was so dirty, the floors were sticky. The white drapes were grey at the bottom. It smelled like body odor and smoke when we walked in- I had to go buy air freshener. The bed was the most uncomfortable thing I’ve ever slept on. The only good thing was the breakfast, it was very good and had a lot of options."

"I have a review already. It was all around excellent Pleasant surprise. "

"Good stay. Decent Price. Parking was full, but staff was accommodating and let us park in a non-official spot as long as it wasn't blocking anyone else's car."

"I wanted to get a refund for the nights i did not stay and they said they could not help me i ended up having to do a dispute with my bank. There was a baby crying the whole time and the walls are so thin u can hear everything."

"Horrible customer service and toliet never got fixed "

"SUPER SKETCHY - STAY AWAY!!! I booked this hotel for my son and my nephew for a last minute visit to Madison and unfortunately didn't read reviews before doing so. I had called prior to arrival to request an early check in, but they were unable to accommodate. I asked specifically if they could get in their room if they returned very late, and was told they could as the front desk is staffed 24 hours. When they arrived, they checked on their room & were told they couldn't check in at 2am and...