Hotel dekat Atlantic Shopping Center

"Room was clean. Could not adjust ac temperature to a cooler level. The weekend I stayed there it was over 90 degrees. But other than that the stay was fine."

"Amazing customer service experience. I stayed two nights sbd could not have been happier with the staff. I had an issue with the bed the first night and they happily changed my room the next morning. On the second day, I requested help very early in the morning with extremely heavy bags getting on the shuttle bus. The valet serviceman came to my room at 4:30 in the morning, took my bags down to the shuttle and watched over them until the shuttle. He then loaded the bags on the shuttle without...

"Very clean. My room was spotless. I loved the 3pm checkin and 12pm checkout! Breakfast is included and actually good. ALL of the staff greets you when they see you. Great location if you’re going to a concert/ show at The Anthem."

"Clean room, near airport"

"The room was clean and comfortable. The staff were very nice. Breakfast was decent but super crowded. For some reason the air conditioning was not on in the lobby or the hallways and was super hot. Other than that it was decent."

"Staff is amazing!!"

"The parking garage was very crowded and difficult to use."

"It was difficult to get someone on the phone. Then I was given wrong information about shuttle service. Rooms were excellent "

"This was my first time staying at a CitizenM property and will be staying at another property again"

"Easily the worst Thompson I’ve stayed at. Staff was lovely and tried their best, but it’s understaffed to a level I’ve never seen. You can’t get a drink late at night, the only television is at the rooftop bar which only serves bar food (phenomenal smoked wings, but the worst lobster roll I’ve ever had). Breakfast restaurant has good food but nobody to deliver room service so it shows up cold. Never saw more than one person at the check-in desk. Hyatt should just sell this property and start...

"Staff was courteous and professional. My Uber driver dropped me off at the other Residence property. The desk staff contacted the property that held my reservation and the reservation property sent their courtesy shuttle to retrieve me. I thought that was exceptional! The breakfast was excellent. Well presented. The food stations were nicely spaced and well maintained by staff. This is especially important as I typically appear in the last hour when things are winding down and sometimes a bit...

"Very nice hotel situated in the heart of Old Town, Alexandria. Very clean boutique-type hotel, excellent customer service, close proximity to retail stores, restaurants, bars. Plan to visit DC/VA area again in the Fall - will definitely rebook here again."

"We couldn't find where to get water for the room"

"Disappointed because we did not know there is a parking fee."

"Great overall experience from price, value, check in, stay, room/hotel cleanliness, great amenities, great location near public transportation, food and shopping, friendly staff. I love Renaissance hotels. Thank you."

"The lobby was very cozy and inviting. The water and tea at the door was nice. Reception desk were very friendly and answered our questions. We used one of our $25.00 voucher the last night were there and had appetizers and non-alcoholic drinks. Appetizer was very good. We would definitely stay at Sheraton Hotels again"

"Staff at front desk professional personable, helpful and loved the cohesive team approach and they genuinely seemed happy to be there! Location to the Anthem and excellent restaurants!"

"I enjoyed my stay overall, and the room clean and the staff was friendly. My only issue is the room tended to get very hot during the day because the window curtains were open other than that, everything else was great and I had a great experience. I would stay here again."