Resorts in Bahía de Banderas

"We found a staple in food one day, a piece of plastic in another. Staff was not concerned nor apologized. The line ups and wait times for meals were wild. Sometimes two hours to get in to eat dinners- as they don’t take reservations. Most restaurants are buffets and the food was not great. Newly renovated so that part was nice, but staff weren’t friendly & didn’t seem to care about the guests or building a repeat customer base. Overall pretty disappointing for our group. "

"Very easy from the airport and back "

"STAY AWAY FROM THIS RESORT!! THIS PLACE SHOULD NOT BE OPERATING LIKE THIS We were a group of 7 adults (ages 30–60) celebrating a friend’s 60th birthday across 4 rooms, and every single one of us had the same experience , this was one of the worst hotel stays we’ve had. The rooms were unacceptable. Multiple rooms were dirty upon arrival, and we found bugs, which is shocking for a resort at this price point. The shower was broken the entire stay — water came out of both the ceiling and side nozzle at the same time. Staff admitted this is a known defect and still did nothing. We followed up multiple times over a week and nothing was fixed. Even basic amenities didn’t work, the soap/shampoo dispenser was clogged, and we were given soap in a disposable cup, which honestly says everything about the level of maintenance here. The restaurant system is a complete failure. You’re required to book two days in advance, yet nothing is available except 9:30 PM or later. Otherwise, you’re stuck eating the same mediocre buffet every night. The pool and beach chair situation is just as bad. If you’re not out there at 4–5 AM, you won’t get a chair. People reserve them for hours, and management does nothing. This resort is poorly maintained, poorly managed, and not worth the risk. What should have been a special birthday celebration turned into constant frustration. Do not waste your money — go somewhere else."

"Staff was exeptional and went above and beyond. Food was on point, and satisfied all palates in our group. Rooms were spacious, grounds were immaculate. "

"👍"

"Very clean rooms with beautiful views. Lots of walking and food was delicious. "

"Room clean, amenities lacking as resort is small"

"The maid did not leave towels, soap, and toilet paper some days. The pool concierge just takes your towels and clothes and moves them, and is very rude."

"Everything was wonderful... the staff were friendly, the entertainment was interesting and vibrant, and the food was delicious."