Search Hotels Near Bessie Surtees House, Newcastle-upon-Tyne

"Excellent hotel great staff and lovely food and drinks"

"Good hotel, close to station. Staff very friendly and helpful. Room a good size, excellent shower. Breakfast adequate with plenty of choice"

"Wheelchairs not really well catered for. No self opening doors, access to dining outside was round the building via the car park. Menu very restrictive and over priced. Very average hotel for the money"

"Rooms are tiny and so are the beds we struggle in the room and hardly slept all night, good thing is the location but that’s all. They didn’t even have a bar in the hotel."

"Excellent quality hotel and staff very attentive. Made to feel very welcome and nothing a problem. Bed a little too firm for our liking but great room. Breakfast a little space for value but cooked lovely. "

"The breakfast was fair, everything else was excellent. "

"Property was clean and tidy. Shower was spacious however room was very noisy even on the 10th floor and hot, fan was offered in the room as no air con available. Potentially could do with some updates and offer blackout blinds/curtains "

"The room was clean, secure with controllable heating and there was a safe and iron in the room. There was no fridge in the room, but I was able to keep my drink cold for the morning in the sink filled with cold water. I was able to work on a table at the bar and the friendly staff kept me going with refreshments. It was a shame that Room Service stopped serving on Saturday evening at 11pm. I didn't get back from my meetings until late and I was pretty hungry. Otherwise, this is an excellent and fully recommended hotel. I have stayed here many times and it will continue to be my choice of hotel when visiting Newcastle (although technically the hotel is in Gateshead)."

"Generally good services and near centre"