Marlborough Hotel Guide - 3 Stars Hotels in Marlborough, Massachusetts

"Despite a staff member taking a nap across the coach in front of the main elevator and the hostess gave me a king room instead of the double queen room I reserved, it was okay. She did change the room. Complimentary breakfast was Meh… toaster barely works. If you want to deal with very young hockey players and their parents who think their kid is going pro, have at it and stay here. Very close proximity to many food establishments "

"This was the dirtiest room i have ever stayed in. There were dead bugs, live bugs, boogers stuck on the wall and hair and gum stuck to the inside of the shower wall and hair all over the toilet seat. Besides being dirty the window curtain wouldnt close all the way. I was forced to take pant hangers from the closet and clamp the curtain closed. Worst hotel experiance ever. I will not be back. When i told the front desk about it, they gave me their email and asked me to send them pictures. Terrible service."

"This hotel was not great and that’s putting it politely. Pretty sure there was a booger or something crusted onto the vanity in my bathroom. In the hallway I could see an exit sign hanging from one of the wires. The menu in the room for the restaurant in the lobby was out of date. I called and ordered chicken tenders and they told me to come to the restaurant to view the real menu. The pool was out of order. The number of things you could SEE that were not in great condition makes you wonder what the areas you can’t see look like. I would not stay here again, not even for free. "

"A/C Filter had been cleaned, which the often are overlooked, thank you. A bit of a rattle noise, at times and controls somewhat confusing. Took a while to trust it was actually on at desired temperature. Staff: All decent, but one sour puss, from first confirmation call to actually meeting him. Needs to learn to smile and say hello. A stark contrast to remaining staff. Housekeeping: Had to remind a few to speak w/soft voice early a.m. while guests slept. They did. Desk nor head housekeeping has an envelope available nor can break a 20 for tips. Any House staff can pick it up; including one who never touched the room while I was there. Just sayin'. Get those tips to who deserves it. Return calls promises by same minimalist staffer mentioned above. Zero call from one of the front desk supers or the head housekeeper. I doubt he ever passed it on. Just my instincts. Done a lot of travelling by age 76. Otherwise a lovely stay. Will return"

"Loved this place! Super clean and a great location and very reasonably priced!"

"La chambre très belle, luxueuse et très propres ainsi que la salle de bain "