BTDC Hotel Guide - 5 Stars Hotels in BTDC, Nusa Dua

"Great room. Lovely staff. Excellent beach"

"This resort may be the best I have ever stayed at. Massive yet cozy, beautiful beach that had hardly anybody it seemed. Gentle waves. I seaweed or pollution. I was just in awe. People like Ari helping serve at the pool. The people are so kind and gentle - to guests and to one another. Brilliant place. Will visit again FO SHOOOOUUURE!!!"

"Amazing staff , service and hotel. Have stayed here before in the main hotel 6 or 7 years ago.Stayed in the palace which is a little dated, pool deck in poor state and needs to be improved. Staff though throughout the hotel great. Great cocktails and snacks though beer average. Need more choice.beers."

"A stunning resort, beautiful beach with cabanas. Staff are very service focused. Just lay back and relax, anything that should take 5 minutes takes 50 minutes here. Check in was not private, everyone could hear our room rate, bed type etc. however, they did provide access to our room for Early arrival. My favorite part was the private beach, Lunch in one of the free cabanas, we even loved the rain while lounging. Hotel location in Nusa Dua is adjacent to a few other high end resorts, but requires 20 minute Taxi rides to get into town. Two areas of improvement for the hotel to manage screaming children in the Lagoon and very loud groups in the Restaurants, which prompts me to book another resort in the future. Overall spacious rooms and in room amenities are good. Management did not offer any accommodation for the negative feedback during our stay. The concierge was super helpful with shipping quotes."

"Wow, the hotel was amazing! It exceeded my expectations! It was perfect for our young kids, sooo many daily kids activities! Kids club was amazing, my kids didn’t want to leave! The pool bar was fantastic! Food was delicious! Rooms were clean and beds were like a cloud! Perfect central location! Would stay again for sure!!! "

"We were staying from 16 to 20 Feb. Firstly I was allocated a room that was very damp and has a stench smell. We managed to change room. However pillows in the new room has a smell like a damp smell and we gotten them to change immediately. After changing we still face the same issue. We had to sun it from our room balcony. After two nights I discovered my neck and my hands have some bites like from bed bugs. I suspect it is bed bugs. I also discovered a lot of crumps near the bed and caught a cockroach. Towel provisions is not consistent. We have two people but towel replacement is only one sometimes. I do not wish to write such a review but I thought it’s important for the 5 star hotel to provide cleanliness for their guest. Overall the hotel service of staff is good. We have to give credit for this point. "

"All of the above "

"Room and staff especially were amazing, everyone was so kind and breakfast was great! Hotel had many facilities with concierge too; we requested for a concierge to take us to Ubud and drive us to the different places we were interested in seeing, at a great price. Would recommend this resort!!"

"Beautiful room and property, very nice staff, geat food with lots of choices. The pools and beach were perfect. "