"friendly staff, room was clean and comfortable"

"Staff was very friendly and helpful Place was clean and cool"

"First off, the floors in my room were extremely slippery. It felt like there was some sort of residue left behind—hopefully from a cleaning product—but it seemed more like whatever was on the floor had simply been spread around rather than properly cleaned. To make matters worse, there was a strong septic/sewer odor coming from the bathroom. After investigating, I discovered the sink did not have a proper P-trap installed. Instead, a pool filter hose had been clamped between the sink drain and...

"Love coming here,nice staff, and always clean and friendly"

"Very good stay. Recommended for families!"

"good place to stay"

"Staff was friendly and helpful. That was the only positive. The hotel looks abandoned and like it is going to close at any moment. It is not maintained whatsoever, the inside and outside. Elevator broken, door to pool broken, door to outside lock was actually removed, outside not maintained at all, trash everywhere. Room was disgusting. Nothing had been vacuumed in what appeared to be a month. Pictures on any website must be from years ago. I’m embarrassed I spent my money and had my family...

"perfect and a very nice well stocked breakfast."

"What a pleasant surprise. I booked this hotel without much planning and was thoroughly impressed. The staff were warm, friendly, and accommodating. The hotel’s interior is stunning, and the rooms blend modern updates with the timeless character of the historic property exceptionally well."

"Had to pay for breakfast. And No smart TV. Had to watch cartoons and local news."

"The hotel staff was completely unhelpful. I let them know after night 1 of 3 that my toilet was running non stop and that it was a simple fix ( my toilets at home have a similar problem that requires a new flush valve gasket every 3ish years) and they did nothing about it and told me that the hotel was full and changing rooms was not an option. I didn’t see more than a dozen cars in the parking lot all weekend. On our last morning we went to the lobby to get breakfast at 8:40 (breakfast served...

"Beautiful hotel in the heart of Hamilton and a rich history, as well. Staff was professional and helpful. Our room was beautifully appointed and spacious...we will be back!"

"Fine hotel for the price"

"No hot water when taking a shower. The shower door would not stay closed. The staff was outside when we arrived. They watched us walk in before they came in the building."

"Close to the lake"