Cari Serviced Apartment di Cancun

"Excellent staff"

"This is a great hotel with awesome views on the beach. Will definitely be coming back."

"Food was horrible we had an issue with a waiter that had cussed at my 10 year old son all because he couldn’t shut off ice cream machine he called him a cabron. We had to tell 3 different people manager waiter and concierge before anyone approached us about situation which was 3 days after later that week we caught same guy drinking behind the bar on the job. Not enough wait staff at bars constantly they were running out of cups for drinks we were sent away or ignored. Also throw up floated the...

"The hotel is in an excellent location, very clean and pleasant, right on the beach and very family-friendly"

"Sheets were dirty."

"Wow I loved this place as I am a fan of art and it feels like you are staying at an Art Museum by the beach. My only complaint was the only restaurant was closed by 4pm probably because it was a quiet time but there were still a few guests staying and it would have been nice to at least have it open until 5pm. I ordered my meal just before closing and got it delivered to my room. Food was excellent and staff tried very hard to make you feel at home. Got upgraded because I missed a couple of days...

"The shower flooded day1, safe was unuseable, fridge froze our food, oven didn't work, sewer smell emitting from bathroom sink, no sheet change for 9 days, only 1 set of beach towels provided, room was very shabby and not updated. I have pictures. No secure place to leave our luggage while waiting for our taxi on our last day. My guest will be doing a review on Google and I will probably never use Expedia again without some explanation or compensation. We met other guests that were not happy...