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"Great customer service started when I drove up at the valet. Check in was easy, and the location is perfect for downtown "

"What truly stood out was the overall experience; especially the cleanliness, amenities, and staff. My room was spotless with a beautiful layout, and the amenities felt thoughtful and high end, from the water in the room and soft bathrobe to the excellent gym. The rooftop bar and restaurant were vibrant and festive with Christmas decorations, creating an amazing ambiance, and the pool was perfect. I loved having restaurant service right at the pool. The location was great, and Denea’s diner was absolutely delicious. Most of all, the staff made a lasting impression; everyone was incredibly friendly, and Mariana (I think that was her name), who I spoke with first, set the tone for a wonderful stay. Also happy to have found n SF Giants Fan in LA 😝"

"Grate location, clean and spacious rooms and a great bar the Edmons"

"Great location for LA hidden gems and more "

"Rooms are always clean, I love the modern look, and employees are always friendly and knowledgeable. Went for my birthday and it was a great experience as always! Will definitely be back for the 4th time! 😄 One of my fave hotels in Downtown LA! Great location since it's right around the corner to the Grand Central Market. Rooms are always clean and staff are friendly and accommodating. Came here for the 3rd time and it was for my birthday, they did not disappoint. Pros: decent beakfast at a surcharge, clean hotel, friendly staff, good drinks, mini fridge, offers water to refill bottles Cons: bar snacks are okay as far as flavor & pillows are slightly hard"

"Room was clean, great location and staff was friendly. Hotel was busy and I felt safe."

"Wasn't able to keep heater set at a comfortable temp?"

"I didn't have breakfast or use the hotel restaurant. However, the towels weren't clean, so we ordered one. Additionally, a lot of the furniture was already broken. Good location thata all not special. "

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