Search Hotels in Centro Pitillal, Puerto Vallarta

"Everything was great. Our family had a really good time."

"Everything was amazing. From staff, to room, pools and food. Breakfast buffet had so many options and also lunch and dinner had many options at different restaurants and there are also many activities you can join. Great place and we highly recommend it!!"

"We found a staple in food one day, a piece of plastic in another. Staff was not concerned nor apologized. The line ups and wait times for meals were wild. Sometimes two hours to get in to eat dinners- as they don’t take reservations. Most restaurants are buffets and the food was not great. Newly renovated so that part was nice, but staff weren’t friendly & didn’t seem to care about the guests or building a repeat customer base. Overall pretty disappointing for our group. "

"Had a great time here....beach side beds were where we spent our days and it was great, food and drinks were good. Made to order omelettes in the morning were the best!!!"

"The views were amazing from all angles. The staff was very accommodating and helpful. "

"Very easy from the airport and back "

"The maid did not leave towels, soap, and toilet paper some days. The pool concierge just takes your towels and clothes and moves them, and is very rude."

"Everything was wonderful... the staff were friendly, the entertainment was interesting and vibrant, and the food was delicious."

"I recently stayed at Secrets Bahia Mita Surf & Spa and unfortunately the experience did not match the expectations of an adults-only resort. While the property is marketed as adults only, it shares facilities with Dreams Resort, and there were kids throughout many of the common areas. This made it feel less like a true adults-only getaway. The service at the lobby was also disappointing. Staff often didn’t know basic information such as opening and closing times for restaurants and amenities. The concierge team was disorganized and not very helpful, especially when trying to reserve cabanas or follow up on a lost-and-found request. Another downside was that for an adults-only resort, the beach and pools closed at 7 PM every night, which limited evening relaxation options. That said, the highlight of the stay was the hardworking staff on the ground. The bartenders, servers, housekeeping, and maintenance teams were excellent. They were attentive, friendly, and consistently greeted guests, which made the experience much more pleasant. Their effort and professionalism were the most positive part of the trip."