Search Hotels in Cleveland, London

"my single room was comfortable , clean and a trifle small. The staff were helpful and efficient. Was very satisfied by the standard overall. it was unfortunate that one of the main lifts was not working so reaching the higher floors could be slow. "

"The biggest issue we had was the cost of the room and the actual worth of said room. We had room 1414, was supposed to be panoramic views of the city. Instead, we got to look into the adjacent building and all the apartments or rooms that people occupied. there was a major privacy concern, and we kept the blinds closed most of the time. Mainly because we knew if we could see them naked then they could definitely see us. aside from this the cleaning was sometimes good sometimes bad, very inconsistent. the balcony wasn't truly a balcony had 3 walls on it and sat back so no view at all but that giant white building. An, our two rooms had large floor to ceiling windows that looked into one another, so felt more like redlight district than anything else... at a cost well over 3k US dollars id stay somewhere else or don't pay for the 2 room panoramic views of 1414"

"The staff were very blunt and not very helpful. The rooms are dated"

"Room was fine, Concierge was good Staff at breakfast were rude. They were not helpful, the selection was poor, I asked for veggie sausages, no response. Please improve staff and breakfast "

"Great location, slightly smaller room than expected but very clean and nice"

"The free breakfast was wonderful. All the traditional American breakfast items were there as well as a full English breakfast. The staff was very friendly and helpful and the room was excellent. "

"We really enjoyed our one night stay at APEX, our double deluxe family room was perfect for our family of four. The entire family wished we could stay longer! The hotel staff were very friendly and helpful and when we needed to check out an hour late, there was no hassle. The hotel is super close to the Tower of London since it’s situated between the Tower and London bridges. "

"We enjoyed our stay. Breakfast very good. Staff helpful"

"great location for air travel, staff were excellent"