Hotel dekat Coal Exchange building

"The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...

"Amazing hotel! Comfy beds and spotlessly clean. Staff were really attentive too."

"We stayed at this hotel in order to visit the National Museum which is nearby. It is also close to Queen Street station. We enjoyed the overall ambience of the hotel and particularly liked the restaurant and the roof top bar. The staff of the restaurant/bar provided excellent service at dinner and breakfast. The range of choices available for breakfast was excellent. Our stay coincided with the heatwave but the room was air conditioned and cool."

"Struttura a due passi dalla stazione centrale dei treni, tranquilli è insonorizzata e non si sente un rumore. In poco tempo raggiungi a piedi tutti i punti di interesse turistico. Camera standard un po’ piccola, ma confortevole. Letto queen size stretto per le mie abitudini, ma comodissimo. La colazione è inglese, ma trovi anche l’alternativa per chi è abituato a una colazione brioche e cappuccino. Il personale è attento alle intolleranze alimentari e ti aiuta a scegliere il cibo in base alle...

"Room was overpriced for a concert, £400 per night when £220 normally. I’d expect an uplift but not this much. Room was worn, fan and windows dusty and unclean. Other room had no hot water in shower so unable to use. Noisy and limited sleep although bed comfortable No bar as closed. WiFi non existent and no 5G signal so if you want a quiet night and no shower then ideal place. Breakfast mediocre"

"Check in is at 3 pm and they will not allow early check in, even though I emailed the hotel and they said since we flew in over night that the front desk could accommodate that. Waited hours trying to stay awake in lobby. Never again"

"Super friendly staff, very quiet room despite facing train tracks, comfortable beds. All in all good value."

"The hotel is in a great location for Cardiff Bay. Unfortunately, I stayed on the hottest days of the year. The room I was allocated on the ground floor did not have any windows that opened, and there seemed to be an aircon/heating unit that wasn’t working; fans were already in the room but didn’t help with the blistering heat and lack of ventilation. There was a portable heater in the room, so I assume there may be an opposite situation in the winter. The staff were really friendly and...

"Super-friendly, but professional staff. Great location for the centre of Cardiff. Shower and bathroom facilities were great. It was a great price for such a spacious room and access to a swimming pool. Would definitely stay again."

"Was allemaal goed geregeld. Douche was een klein straaltje."

"Close to train station and also castle."

"Really friendly staff very clean and well presented room. Lovely bathroom and welshcakes as a snack ! 5stars thank you! Will be back "

"Excellent breakfast and dinner. Helpful and thoughtful staff"

"Was a little disappointed not to have a bath as when booked the room it was supposed to have a bath as we paid for the king size room"

"The location of this hotel can't be beat! The castle, stadium and tons of shops/restaurants were all within walking distance. The staff was so kind and helpful. However, the rooms were quite dingy and they dont allow you to take your room key out of the hotel."

"The staff were lovely, the hotel you could tell was once beautiful in its hay day but although it's had a clean paint job it was in need of some tlc. Our room was big and clean but bizarrely the plugs in the main room didn't work if you turned the light off?? We did not mension this to the staff as it was late when we found out and other than not being able to charge our phone it wasn't really a problem. The main disappointment was for the price, the rooms did not offer air con and were very...

"Basic facilities but lovely staff"

"When we arrived we were surprised at how loud and rowdy the crowd in the bar were and then later this was replaced by a large number of loud and drunk teenagers later on attending their prom! The room was clean and comfortable, breakfast was perfect and the staff were more than helpful, but the noise and the building works going on outside made the stay slightly less enjoyable than it would have been otherwise."