Hotel dekat CoolSprings Galleria

"Lobby is beautiful and impeccably clean. Staff is corteous and willing to help."

"Staff was awesome and, they upgraded us to a suite for free. Great property, good food, nice pool, and we will return."

"We have been staying at this pacific property since 2022, we come 2 - 3 times a year to visit family and vacation, we also check out properties while there we love Franklin. Thanks for making us feel at home and your housekeepers are just all amazing and so nice, hard working. And the breakfast every morning with Margo and (sorry forgot her name) the other wonderful woman is just amazing, so nice and will get you anything you want or need."

"Very nice stay"

"Our mattress sucked and the pillows were awful. The bathroom could have been cleaned way better. Toilet was dirty inside and not enough towels. There was a m&m that was there on the carpet when we arrived and asked the staff to please freshen our room. The cleaning people came with new towels but forget to clean the bathroom. Front desk was terrific."

"Very nice hotel and staff. Great neighborhood."

"Clean, safe, comfortable, quiet, 4th floor allowed us to get some steps in (literally, yeah!)"

"Excellent hotel. Staff are so helpful and kind. The room was very clean. Stay was very comfortable."

"Good breakfast. Parking convenient. "

"Lovely huge room, big shower, everything very clean."

"The property is OLD but clean. The way they do Ck in is ridiculous. There’s so much furniture in the main lobby. You can’t have more than three people checking in and you’re still almost falling over each other. You can barely get one of those carts through the main lobby. I’m not joking. There’s so much furniture. It’s insane."

"Good staff. Facilities were clean and fairly well maintained. Breakfast was more than adequate. Only issue was the elevator was broken down on a three day holiday weekend. Not necessarily the fault of the hotel. Sometimes those things happen. Staff did their best to help minimize any disruption."

"it was under construction but still provided everything"

"Nice size room, decent breakfast and in walking distance from lots of thing. Only missing a stove or air fryer to complete the kitchen."

"Very polite staff. Breakfast was good!"

"Clean room, typical breakfast buffet. However, they charge for self-parking."

"The staff were friendly and helpful, but the cleanliness of the room was a major concern. There was noticeable hair and dust throughout, and visible buildup in and around the vents in both the bathroom and bedrooms. I’d recommend staying here only if necessary until these issues are addressed. The property is expecting renovations in the near future, so hopefully that will also bring improved cleanliness standards."

"Food was wonderful and all the employees were friendly and helpful."

"All around great stay. Clean, friendly, and good breakfast"