Cari Resor Kondominium di Da Nang

"Location and hotel amenities were great."

"I had a wonderful experience staying at this hotel. The customer service was excellent, and the staff were incredibly kind and attentive. During my stay, I had a minor accident that was unexpected and honestly left me feeling a little shaken. What really stood out to me was how quickly the staff noticed that I needed help and how genuinely concerned they were. They went out of their way to make sure I was okay and comfortable. Their kindness and personal attention meant a lot to me, especially...

"Annoying waiters has to knock our room several times to collect the in room dining when we deposited on day of check in. Can’t wait for us to check out then the other waiter knock twice to collect the table for our in room dining can’t wait to get it after we leave. I have to call the receptionist and yelled to tell those 2 staff to stop disturbing us we need to sleep to wake up at 4 am and it was past 10 pm that night. Terrible as if we’re running out with the in room table and in room dining...

"びー"

"スタッフの方の接客がとても気持ち良いものでした。テレビでYouTubeを観れたのはとても良かったです。他4つ星ホテルでは観れないところもあったので。いろいろありがとうございました。、"

"期待していたホテルと貴重な家族旅行だっただけに、不手際が多く非常に残念な思いと悲しい思いをしました。 レセプションのカウンターでチェックインをまさに行っている間に、他のスタッフからウエルカムドリンクが提供される（立って飲めってこと？） 部屋に案内され、お手洗いに入ると　お手洗いのドアが閉まらない（鍵の故障）→スタッフを呼ぶ 洗濯済みのタオルとバスマットにたくさんの髪の毛が付着していた 夜、ゴキブリがでる カーテンがカーテンレールごと落下 朝食の小籠包に金属たわしの破片が混入しているのを発見 複数回にわたり部屋の一部の電力が落ち、そのたびにスタッフを呼ぶ 雨の日にバルコニーの排水が十分でなく、あふれかえった雨水が部屋に浸水 浸水のため部屋を替え、お詫びに12時チェックアウトのところレイトチェックアウトで大丈夫とのこと、しかしながら12時をすぎるととつぜんルームキーが使用不可になる 悪口を書くつもりはありませんが　5つ星ホテルで期待値も高かったため旅を台無しにされた気分になりました"

"I stayed for multiple nights, and the daily housekeeping was thorough, allowing me to have a very pleasant stay. The front desk staff, as well as the doormen, shuttle drivers, and restaurant staff—everyone was very kind.I especially appreciated how they were more than happy to help with an urgent shoe repair and offered some great tips for sightseeing. The toilet and bathroom were kept clean, and the bed was very comfortable. The view from the room was also excellent. The premium buffet was...

"Muy buen servicio en general"

"Great property, well maintained, new furniture. Good facilities, gym, pool, on-site restaurant. Staff was incredibly helpful, professional and friendly! Great location, too, right in front of the beach. Very clean room, bathroom, bedding, towels. Room has balcony with ocean view. Convenient transportation. Everything functional. A great stay overall!"