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"We are a week into our 3 week stay at this hotel and I cannot praise it enough. Our room is spotlessly clean, the bed is really comfortable and we hate a really good view of the very pretty pool area. The staff in all areas are extremely friendly, welcoming and nothing is too much trouble for them. The breakfast, that was included in our room rate, is excellent, with a good variety, excellent egg/pancake station, and the bread is too good."

"Oo"

"As an ACCOR PLUS member we booked into this accommodation for the afternoon as we were due to fly out of Ngurah Rai Airport at 11.50pm. We were pleasantly surprised the hotel is smack bang in the middle of the airport and a casual 3 minute walk to the international airport. We loved our room which included unlimited access to the Premier Lounge, infinity pool, rooftop bar and restaurant. "

"Absolutely loved our stay! Can’t wait to come back "

"Resmini the duty manager has done an excellent job!! Couldn’t ask for a better manager "

"All staff super friendly, great hotel"

"Exceptional staff service!! Only realised the app could be used for any requests at the end of our stay..using the app in future. Definitely returning to The Hard Rock!!"

"Accidentally left my phone and a large sum of cash in an unmarked envelope at the pool late one evening. Went up to check in the morning and they were nowhere to be found! Asked at reception and the staff had found and handed in earlier that morning. Very honest staff - most appreciated."

"My room was excellent, clean and cool. Staff very helpful, great amenities."