Cari Hotel di Cheshire West and Chester

"Rooms were clean and comfortable. The staff were friendly and helpful. Breakfast could be a bit better. Maybe with more fruit besides tinned peaches and grapefruit."

"Beautiful hotel in areas but if you’re planning to stay here with a baby or you are a wheelchair user I’d maybe think again! This hotel is not accessible at all, it’s quite old so has narrow corridors, lots of heavy doors that are shut between corridors & we were put in a room that had no lift access & was at top of a narrow steep staircase - it was completely impossible to get to with a baby & pram! We had to ask to change rooms and the staff on reception weren’t apologetic or friendly at all!...

"Comfortable. Gym very modest. Good breakfast"

"Everything about our stay was perfect. Breakfast and dinner in the restaurant was delicious. Clean and comfortable room and bed. Used the pool facilities, great jacuzzi! Overall a great place to stay, would recommend!!"

"I really enjoyed my stay at this hotel. It was a full sized hotel, as opposed to the guesthouse type of accommodations I had last year when I visited Chester. The walk from the train station was fairly short, although if you're carrying a heavy suitcase, you'd probably be better off getting a ride. There is a supermarket next door that had many options for snacks and beverages, but the restaurant situation was a bit challenging, as most of them were about 1km walk west of the hotel. The...

"All staff were lovely and helpful nothing was too much trouble for them. Plenty of choice on the breakfast menu. My only criticism if you want to call it that is that the actual bedrooms & bathrooms are all tired looking. Could do with a revamp and a colour injection. Pool area also could do with sprucing up."

"The room was cleaned every day staff were very nice we didn’t have the breakfast we were told that breakfast was very good evening meal was very good also bar meals were good. From the queen hotel to the city centre it only takes about 20mins the city centre is lovely lots to see and to explore"

"Clean and comfortable."

"Spot on"

"Amazing and super friendly staff"

"We love the property and all members of staff were exceptionally amazing in particular Becks on reception and the staff on course concierge were all above and beyond. We cannot thank them enough for their hospitality kindness and exceptional service they gave to us. They are all a credit to the management and we have already booked our next day thank you to all."

"I would not recommend this hotel for families. It is more for couples or groups. The location is very good. We stayed here with our 11 year old son after visiting Chester Zoo. The parking is in the Eastgate shopping centre and costs £10 for 24 hours when you scan the QR code at the hotel reception. The room was large but in my opinion needs a refurbishment, as does the full bathroom. The large bed was two beds pushed together which we all slept in as the put up bed looked rather...

"We booked to stay at Rowton hall because we were attending a wedding. The staff were really lovely and very helpful Julie was exceptional as was another lady who helped us with our luggage. Annabelle on reception was also lovely, they really do have lovely staff, wedding bbq was lovely good choice of drinks, not exorbitant prices? Room was really lovely, nice comfortable beds. Thank you Julie and staff at Rowton hall."

"The hotel is easy walking distance to the train station and city centre. The hotel is well maintained. The Reception staff were very helpful especially Kurt providing useful information on Chester. The room was spacious and clean. Breakfast was very good every day we stayed. Roger was very organised in serving us the hot breakfast. We very much enjoyed our stay."

"Property wasn’t well maintained. The fridge didn’t work. A light in the bathroom didn’t work even after reporting it to the staff. The window latch was broken. The noise each night from the bar was extremely loud. It did shut down each night by 10pm, making it impossible to relax in the hotel room. There was no warning about this in the hotel description or reviews. There was no laundry service despite this being listed on the Expedia site as an amenity."