Cari Hotel di Mombasa County

"First and foremost I would like to thank Lucy and her team for an excellent stay! We faced some challenges, however Lucy went out of her way to ensure all was up to par and truly made it seamless! The resort was absolutely stunning! The staff made it feel like home and Lucu was the cherry on top! Due to her, our trip was incredible and I cannot thank her and the team enough! Highly recommend the place!"

"I liked attentiveness of the staff"

"The staff were exceptional!!!"

"The staff were very friendly"

"Was an amazing place except for breakfast .. eating the same meals everyday gets a bit too much but great customer service and we will return ! Keep up the great work , it’s a very gorgeous property and communication was very thorough . Phionav"

"Let the hotel 4 days early place was terrible would not give us a refund"

"It would have helped if the staff reminded me that breakfast was included in my booking"

"Great stay. Only need some upgrades in rooms and no TV in bedroom, we had to watch TV in livingroom area and TV didn't work well. But customer service was great and food was great too. Aged rooms, could be better if upgraded."

"I enjoyed my 3 night's stay over the weekend and an extended checkout on my last day at a fair price. The food was excellent and the staff were friendly and helpful. I'd definitely return! Highly recommended!"

"Amazing view of the ocean and beach from the room. Staff was very healthful even when the AC unit had to be replaced, which was somewhat of an inconvenience. However, the atmosphere, beach views and access, the amazing food, and the helpful staff made up for any issues. I wish that they had a system to charge amenities and food to the room to pay all at the end of the stay, but overall loved my stay."

"Clean spacious room and swimming pool.The reception area needs some upgrade."

"Appalling internet service in this day and age."

"⭐⭐⭐⭐⭐ I had an excellent stay at Hotel Sapphire. The room was exceptionally clean and well maintained, with excellent amenities throughout. The bathroom was spotless and looked amazing, with a great shower and very clean facilities. As a traveler from Canada, I was particularly impressed by the level of cleanliness and overall quality. There were no bugs or bed bugs, and the hotel was maintained to a standard that reminded me of a Marriott hotel. Everything felt comfortable, safe, and...

"Traveling solo to Kenya for the first time, I was embraced by the staff at this delightful boutique hotel. They took the time to be sure I had everything I needed. It was a pleasure to be able to walk down to the dining room for tea in the afternoon and for delicious dinner in the evening. I give them my highest recommendation, particularly for solo women traveling to Kenya. "

"Was ok."

"Booked twice and addicted to the place"

"Every thing was good but the hotel is very old and very loud in the night because of the par"

"There was monkey poop on my balcony which wasn’t cleaned for 2 days, the hairdryer wasn’t working but was replaced when i informed reception, and the worst thing was the extremely loud music and karaoke right outside my room until 11pm every night. Also at breakfast, the hotel had this weird system where you sit at table number of your room. There was no table with my room number so they would move me every morning, saying it was in case the occupant of the room showed up! But at least the...

"The builder's started work at 5am in the morning making lot of noises, i had to live the hotel one day earlier because of early morning noise very bad "