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"Stayed with a friend and we really enjoyed all the staff we ran into. The woman at check-in was super nice (Go Jays!) They refreshed our room while we were out without asking. Towels were missing when we checked in but we called and they brought some right up. We asked for a quiet room and I think they did the best they could, but there were kids staying beside us and above us and we could hear them through the walls and ceiling. Parking isn't included, but its inexpensive compared to other hotels in the area. Other reviewers mention being surprised by the fee, but if you click on the property details it explains the fee - same with every other hotel on expedia. Every hotel in Niagra charges for it. Didn't use the amenities but because the room was decent and the staff was great, we'll be back, and will be sure to explore the hotel more. Thanks!"

"Easy location to get to from the airport with public transport. It was the cheaper option for our stay, the hotel was "Ok". It is a big hotel, at peak check in times the queues are long, same for getting on the elevator. We did not like the surrounding area Breakfast had the standard savoury and sweet options"

"Did not stay , as i was relocated to different hotel "

"ROOM EXTRE CLEAN GREAT LOCATION"

"Appreciated the upgrade. Accommodating staff."

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"Amazing stay! "

"The hotel is fine, the rooms are huge but lack any character and are quite cold. No real amenities and all the finishes are quite cheap/old."

"The property was clean just outdated but overall was good even though I cut my trip short"