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"Room was spotless. Perfect place to stay, so convenient, Staff were very helpful."

"Excellent "

"I glad even breakfast issues have been rectified so quickly by the management team of the hotel as yesterday it morning the service was poor. Today what a great turnaround by changing staff service was outstanding. All staff was amazing helpful polite topping of items were excellent. All the staff was working very hardworking, even receptionist was helping out in dining area . Veronica one Eastern European lady did not stop through out her shift unlike yesterday staff who was not interested in their work not bothered in any kind of customer service. This morning was totally opposite to yesterday morning. We were all very impressed with all the staff . Even manager was looking after everything in front & dining area she was very good always smiling friendly with all customers. We like to says to alll the management and staff a very good thank you for excellent customer service. Well done. I rate today experience as 5 stars . No improvement is needed now . Well done everyone 👍"

"The room, halls, reception were sll clean. Transportation was easy as the bus station was right outside. We did manage to check in early which was great. The room smelt kinda odd, so im not sure what they used to clean but not my favourite smell in the world."

"good overall"

" Very nice. Reasonable price. Clean. Nice staff"

"Lovely hotel and very friendly staff Great for what we needed "

"Great location to both Heathrow & Windsor Castle. Comfy rooms, beautiful breakfast, stellar gym, bar & restaurant on site - plus laundry service avaiable! We will definitely stay there again and would highly recommend! "