Hotel dekat Emerald Park

"I have the room 2002 and it’s so bad. There's a hole in the floor when you enter the room. The bathroom is full of mold and super dirty , terribly cleaned, and the carpet is filthy. This is not a Marriott standard cleaning. "

"The room is nothing like listed in the picture(s). The walls and floors are dirty. There are holes in the wall under the cabinet, the microwave and cabinets are filthy. I went to the store to buy cleaning products in order to scrub the bathroom before using it. Electrical outlet was exposed; the iron didn't work and messed up my clothing. The only thing that worked well was the AC. Even the additional lock on the door was missing. I have pictures and will add if able to"

"The staff was just as disgusting as the hotel itself. No customer service at all!! I stayed there all of 1 hour while I looked for another hotel. Absolutely disgusting"

"Hotel and room were clean. Gated parking was nice. The room was big. Staff was great! We had no issues and would stay again."

"Awesome! They had a dining area where you can get things whenever, and everything was digital! Super helpful and friendly staff. Def will be staying here again if I pass through Memphis"

"We stayed here two nights while attending a nearby church conference. Everything was fine, and we plan on staying here again in the future."

"Our stay was very pleasant"

"Convenient location. Breakfast was good. Unable to try the pool as it was packed! Room was not very clean but it was a nice large room. Overall a nice hotel"

"I enjoyed the room, atmosphere and the staff. I will definitely be back. This hotel is a gem."

"Perfect"

"Everything was great! Except we didn’t have a coffee pot in our rooms"

"No cooktop in room. Needed to get the hot plate from front desk"

"We checked in early and didn't go to our room until after we spent time with family When we went back to the room, there was someone sleeping in there. Went back to have a new room assigned.This was a nice property. The room was nice and the bed was comfortable. Monday's breakfast was ok but Tuesday there was really nothing to eat."

"Pool was not opened as advertised and was closed with a cover. We booked here because it had a swimming pool and our 4 kids were extremely disappointed. The place needed a deep scrubbing. Orange and green puffy mold was growing in our room in the ceiling and the whole room smelled like gym socks. Our sheets and bedding felt wet the room was so humid even with AC continually running. Kids socks were dirty from the carpet. The bathroom has 1 dim bulb in the shower area and you can hardly see."

"Hotel was in a great location with lots of stores and restaurants. Room was cleaned and so was the rest of the hotel. Parking was plentiful. This was a great find just outside Memphis and will be our go to hotel when we travel there."

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"The wifi was out and the swimming pool was closed during my stay. The staff wasn't helpful or knowledgeable. I tried to speak with management, but apparently he works 9 to 5, so I was unable to catch him during my stay. I should have checked out after the first night, but I had already paid for two nights. I had to go to Starbucks to use their wifi, which was a huge inconvenience!!"

"Had ants in my room from the dressers to the shower and I checked out"