Cari Resor di Esperanza

"Muy atento todo el personal del el hotel en especial quien nos recibió y despidió nuestro último día “Jhoangel” , respecto al alojamiento Todo fue exquisito. Esperamos volver otra vez"

"Disappointing Experience at Lifestyle Tropical Beach Resort & Spa All Inclusive The food was mediocre, restaurant availability was extremely limited, and the disappointing buffet became our primary dining option. Speaking with staff found out members received access to higher-tier dining options, leaving non-member guests with limited choices. Our “concierge” regularly looked for us and stated that he was required to give us a property tour to show us the locations of the restaurants and...

"Amazing"

"The front desk staff was very rude and unprofessional. Unfortunately, the room was also infested with flies, and we had to deal with them throughout the entire night. This made our stay extremely uncomfortable and disappointing. I expected a much higher level of cleanliness and professionalism from the hotel."

"The Staff were rude and disrespectful. We tried to explain the situation amicably but they did not try to compromise or make us their customer feel welcome. We booked a 1000 sq ft room with 2 available beds shown in pictures but instead were given a room less than half the size. Obviously we weren’t happy but instead of trying to solve they escalated the situation by telling us they could not do anything to accommodate the reservation seeing as though the room they gave us only had one bed. Also...