Search Hotels Near Festival Place, Basingstoke

"Room was fine as was breakfast - disappointed at the lack of fresh coffee being served to the table. Also the spa was packed - a lack of beds by the pool. The gym was also quite dated and small. "

"Great stop over. Friendly and helpful reception staff. Nice room, comfortable bed and quality linen. Quiet "

"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "

"The staff were friendly and helpful .The air con was not working in my room so it was cold i did get given a plug in radiator which helped slightly but it was still cold, not the best when its cold outside!"

"Only stayed in room, was nice"

"Always a great stay with easy check in and good food!"

"Only issue would be breakfast stops at 9 am "

"Nice spa, nice renovations, shame the steam room wasn't working. The mens showers were cold. But other than that this was a nice hotel experience. The bedroom was a little small but well kept. The bar area and restaurant was well appointed and you can see nice refurbishment work had happened. The breakfast was excellent and worth the money. The location was quite good to access town with a short walk."

"Clean room. Friendly hrlpful staff"