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Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with marina and full-service spa

Choose dates to view prices

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Junior Suite | View from room
Double or Twin Room, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board
Bar (on property)
Breakfast and dinner served
Located by the ocean, Pestana Carlton Madeira Ocean Resort Hotel offers a tranquil retreat. Unwind with a massage at Venus Health SPA or indulge in scuba diving and other activities. With an indoor pool, outdoor pool, marina and coffee shop/cafe on site, this luxury hotel is perfect for relaxation.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Pet-friendly
  • Room service
  • Parking available
The current price is Rp3.950.221
Rp4.183.891 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

32-inch LCD TV with cable channels, TV

Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 63 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
Bathrobes
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double or Twin Room, Sea View

1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Sea View

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Pool View

Double or Twin Room, Pool View | 1 bedroom, minibar, in-room safe, iron/ironing board

Double or Twin Room, Pool View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite (Superior)

Junior Suite (Superior) | 1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite (Superior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

1 bedroom, minibar, in-room safe, iron/ironing board

Classic Double or Twin Room, City View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (2 Extra Beds)

View from room

Family Room (2 Extra Beds)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room (Extra Bed)

1 bedroom, minibar, in-room safe, iron/ironing board

Family Room (Extra Bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Bidet
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Map
Largo Antonio Nobre, Funchal, 9004-531

What's nearby

  • CR7 Museum - 12 min walk - 1.0 km
  • Funchal Marina - 15 min walk - 1.3 km
  • Town Square - 2 min drive - 1.6 km
  • Lido Bathing Complex - 2 min drive - 1.6 km
  • Funchal Farmers Market - 3 min drive - 1.9 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 22 min drive

Restaurants

  • ‪Pub Number Two - ‬1 min walk
  • ‪Os Arcos Restaurant - ‬1 min walk
  • ‪Pastelaria Petit Fours - ‬6 min walk
  • ‪Malho's pub cafe - ‬2 min walk
  • ‪O Justiniano Garden - ‬4 min walk

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Luxury eco-certified hotel near CR7 Museum
Consider a stay at Pestana Carlton Madeira Ocean Resort Hotel and take advantage of a marina, a poolside bar and shopping on-site. Active travellers can enjoy scuba diving at this hotel. Treat yourself to a massage at Venus Health Spa, the on-site spa. The on-site restaurant, Arcos, offers breakfast and dinner. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A 24-hour front desk, tour/ticket information and wedding services
  • A banquet hall, a billiards/pool table and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 286 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch LCD TVs with cable channels
  • Balconies, recycling and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Marina

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • 15 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3978

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Pestana Carlton Madeira Ocean Resort Hotel?

As of 23 Aug 2025, prices found for a 1-night stay for 2 adults at Pestana Carlton Madeira Ocean Resort Hotel on 1 Sep 2025 start from Rp3.950.221, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pestana Carlton Madeira Ocean Resort Hotel pet-friendly?

Yes, Pestana Carlton Madeira Ocean Resort Hotel allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Pestana Carlton Madeira Ocean Resort Hotel?

Self-parking is available for EUR 15 per day.

What time is check-in at Pestana Carlton Madeira Ocean Resort Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Carlton Madeira Ocean Resort Hotel?

Checkout is at noon.

Does Pestana Carlton Madeira Ocean Resort Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pestana Carlton Madeira Ocean Resort Hotel located?

This family-friendly Funchal hotel is located by the ocean, within a 15-minute walk of Madeira Casino and CR7 Museum. Santa Catarina Park and Estádio do Marítimo are also within 10 minutes.

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Pestana Carlton Madeira Ocean Resort Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful hotel!
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location , great accommodation, good breakfast buffet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Winston

Liked: Cleanliness, amenities, property conditions & facilities
Everything, the pools, the staff was friendly and helpful, breakfast selections fantastic.
Stayed 3 nights in Jul 2025

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re never visiting madeira should give a trie wonderful hotel and staff
Stayed 2 nights in Jun 2025

8/10 Good

Linda Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented Hotel, with lovely Pool Gardens and Public areas. Helpful and friendly staff. Great location, short walk into Funchal. Only negative was that the room was sometimes noisy, as there was an inter-connecting door, so we could hear the people in the next room. Would recommend.
Stayed 14 nights in Jun 2025

10/10 Excellent

Teija

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 27 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Funchal. Great hotel but not a 5 star
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic spot, very conveniently located, good facilities.
Stayed 14 nights in Jan 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly and just amazing
Stayed 7 nights in Feb 2025

6/10 Okay

rory

Liked: Cleanliness, staff & service, amenities
Closed access to Spa and bar too early
Stayed 5 nights in May 2025

10/10 Excellent

bhadresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a central location to main town centre and local restaurants all within a walking distance. Fantastic views across the ocean Would definitely chose this hotel again
Stayed 4 nights in Dec 2024

8/10 Good

polly

Liked: Cleanliness, staff & service, amenities
Needs a refurbishment in public areas as looking a bit tired. But room spotless and a good size, breakfast good, and staff response to a minor problem was outstanding.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michella

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and beautiful view and nice swimmingpools
Stayed 7 nights in Oct 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this hotel. Beautiful setting and amazing hotel - felt really luxury and a fantastic customer experience. The restaurants are also good and we did a sunset dining experience one evening we were there

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location, with a walkable area and a lot of restaurants around it. We stayed in a room with pool view and were actually able to walk out the room and go straight to the pool. There also was an ocean view from our room, although we never got down to the beach. The staff was friendly and all the amenities were fine. Free parking was limited, especially since it was also being used by the locals.
Stayed 4 nights in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Definitely one of the best places to stay on the island
Stayed 5 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 5 nights in Nov 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lots too do
Stayed 5 nights in Oct 2023

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very helpful staff. Clean room, good breakfast. Highly recommend.
Stayed 2 nights in Sep 2024

2/10 Terrible

Natt

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t feel like it was 5 stars! We stay at one of the suites in the hotel. We could hear next door chatting and snoring! Not worth the money. Breakfast wasn’t great. The customer service via phone was slow when we try to communicate when next door was being nosy no one pick up the phone. Also the hotel doesn’t have any quiet time during night. When we arrived no water was in the room. So the best arrival was not a good impression
Stayed 9 nights in May 2025

8/10 Good

Paula Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location easy walk to restaurants, park and downtown.
Stayed 7 nights in Sep 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Prime location with beautiful sea views, lots of dinnng options around, short walk into town, bus stop just in front
Stayed 6 nights in Jul 2024

10/10 Excellent

Sigurður

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the sea. An outstanding breakfast buffet and wonderful staff.
Stayed 11 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good swimming pool room was spacious
Stayed 6 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to centre of town
Stayed 14 nights in Mar 2024