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Ulasan untuk Museum Hotel

3 out of 5
Museum Hotel
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 254 dari 497 ulasan" "
Penilaian 8 - Bagus. 198 dari 497 ulasan" "
Penilaian 6 - Cukup Baik. 33 dari 497 ulasan" "
Penilaian 4 - Buruk. 8 dari 497 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 497 ulasan" "

9,0/10

Kebersihan

9,4/10

Staf & layanan

8,0/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

Ulasan

6/10 Cukup Baik

Traveler terverifikasi

TV astro not working. Too early knocking noise at 6 am morning.!!!
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari Regards, Glorie pada tanggal 5 Jan 2021
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Be, Petaling Jaya

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Veena pada tanggal 7 Okt 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Bagus

Mohd Annuar Mohd Saleh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020
Tanggapan dari Regards, Glorie pada tanggal 3 Okt 2020
Dear Md Annuar, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good ambience
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari Regards, Glorie pada tanggal 2 Sep 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

6/10 Cukup Baik

Vasuki

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Regards, Glorie pada tanggal 28 Jul 2020
Dear Vasuki, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

afrorakda, Kuala Lumpur

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The exterior and interior are retro, clean, beautiful and so cute.
Menginap 2 malam pada bulan Juli 2020
Tanggapan dari Regards, Glorie pada tanggal 23 Jul 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Regards, Glorie pada tanggal 23 Jul 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Bagus

chandran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Was good. All the antique concepts. It's bring back to childhood memories.
Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Regards, Glorie pada tanggal 13 Jul 2020
Dear Chandran, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

2/10 Sangat Buruk

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Menginap 3 malam pada bulan Juni 2020
Tanggapan dari Regards, Glorie pada tanggal 5 Jul 2020
Dear Sir, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
i really love the place
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Regards, Raveena pada tanggal 11 Mar 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Raveena pada tanggal 8 Mar 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I must rate this hotel at 5 stars. Although some facilities are a bit old, all of them are well maintained. The location is perfect and close to many tourists spots. Last but not least, their cat Leo is the best cat in Penang.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 8 Mar 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

Michele, San Diego, California, USA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 8 Mar 2020
Dear Michele, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 2 Mar 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 29 Feb 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Bagus

Wendy Anne

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 28 Feb 2020
Dear Wendy, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 25 Feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bon sejour
Bonne Accueil du receptionniste avec un verre de jus frais super quand tu arrive d'un voyage, hotel original niveau decoration, le petit dejeuné bien
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 23 Feb 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 15 Feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Kay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 15 Feb 2020
Dear Kay, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

geckbee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很棒的酒店 地点也很房便。服务员 全部态度都很好
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Regards, Glorie pada tanggal 8 Feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Lars

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Trevligt hotel
Trevligt hotell, bra frukost men tyvärr så är swimingpoolen lite väl liten under 1m djup. Så det är enbart en barnpool
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 8 Feb 2020
Dear Lars,, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kenyamanan kamar
A lot of mosquitos and I ended up with bug bites all over my body.
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Regards, Glorie pada tanggal 8 Feb 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
シャワー等の水圧不足で給湯設備面の不便が感じられる。スタッフのサービスは良い。
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Regards, GLORIE pada tanggal 1 Feb 2020
Dear Guest. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

Adwa, Johor Bahru

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Regards, Glorie pada tanggal 22 Jan 2020
Dear Adwa, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

NLF, San Francisco

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Regards, Glorie pada tanggal 22 Jan 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
中心地よりやや離れており通りからのアプローチは袋小路状態の場所に位置する。 夜中に徒歩で帰る場合などはその道に全く人気は無く暗いため1人での徒歩には不安を感じる。 フロントの愛想は良いのだが、頼んだ事を引き受けたのに実行しない。(金庫が最初から閉じてロックされていたため使用出来ない) タオルは補充するが何故か古いタオルは回収しない。 トイレットペーパーが切れているのに補充しない。 どれも頼めば良いのだが、上記のように愛想良く引き受けるが実際には行動しない。仕方なく廊下に出ている掃除婦に直接頼む事数回・・良くある東南アジアの中の下レベルのホテル。
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 23 Jan 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

YOUNGYAEN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Regards, Museum Hotel Team pada tanggal 26 Jan 2020
Dear Young, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Extraordinary Stay here!!
Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Regards, Glorie pada tanggal 14 Jan 2020
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 9 Jan 2020
Dear Guest. We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Karen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Quaint hotel
Room was a bit small but service was good. Staff were helpful and warm.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Regards, Glorie pada tanggal 7 Jan 2020
Dear Karen, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Regards, Glorie pada tanggal 5 Jan 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Jyh Jiuh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
很有特色的的飯店
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 23 Jan 2020
Dear Jyh, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 5 Jan 2020
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Ina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hervorragend und sehr empfehlenswert
Wunderbares Hotel mit tollem Service und super großen bestens eingerichteten Zimmern. Das Personal ist sehr hilfreich und nett bei Fragen und Tourplanungen. Unseren Aufenthalt haben wir sehr genossen.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 4 Jan 2020
Dear Hervorragend, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful and historic place to stay!
This is a beautiful and historic place to stay. I would happily go back and stay a week or more!
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Josh pada tanggal 30 Des 2019
Dear David, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback! Regards, Joshua

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 26 Des 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
滞在時の感想
スタッフは親切でした。
夜のホテルの全景
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 29 Des 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari John pada tanggal 20 Des 2019
Dear (Guest Name). We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

8/10 Bagus

Lina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Utmärkt boende för få nätter
Vi bodde här i två nätter och trivdes jättebra. Personalen var trevlig och väldigt hjälpsam. Våran safetybox fungerade inte när vi kom så vi fick byta rum direkt. Det krånglade med tvättservicen som man kunde använda vis hotellet (de missfärgade en skjorta) men personalen hjälpte oss att lösa detta! Skulle absolut bo där igen, väldigt billigt med tanke vad man får. Positivt: personal, service, duschen var rymlig och ren, sängarna var inte så hårda som de kan vara på många andra hotell i Asien. Fint hotell. Negativt: mörka rum då fönstret öppnas in i ett litet utrymme mellan husen, ej möjlighet att ladda telefon bredvid sängen och lite unken doft i rummet som dock försvinner när ac:en sätts igång.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari John pada tanggal 20 Des 2019
Dear Lina. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 Sangat Bagus

Heide

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Regards, Glorie pada tanggal 14 Des 2019
Dear Heide, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

4/10 Buruk

hui leng

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Poor room maintenance
The common places of the hotel is nicely renovated but the room is poorly maintained. The air con of the first room given is not working well. We changed to a second room which is better but the freight is not working.
Menginap 2 malam pada bulan November 2019
Tanggapan dari Regards, Glorie pada tanggal 1 Des 2019
Dear Hui, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

TAN

Menginap 2 malam pada bulan November 2019

8/10 Bagus

AKI, 神奈川

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
受付の方々はフレンドリーで対応がよかった。部屋も清潔感があり、心地いい。
Menginap 6 malam pada bulan November 2019
Tanggapan dari Regards, Glorie pada tanggal 1 Des 2019
Dear Aki We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Clera

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan November 2019
Tanggapan dari John pada tanggal 24 Nov 2019
Dear Clera. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
プラナカン風のインテリアが素敵。屋上からの夜景がキレイでした。
Menginap 3 malam pada bulan November 2019
Tanggapan dari Regards, Glorie pada tanggal 23 Nov 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

8/10 Bagus

Serena

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great value
The rooms are clean and comfortable but it needs refreshing. The staff are really nice, and the common areas are very interesting but also quite strangely put together. I'd stay here again though, it is good value and the location is great.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Joe pada tanggal 21 Nov 2019
Dear Selena. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2019
Tanggapan dari Regards, Glorie pada tanggal 8 Nov 2019
Dear Guest, We thank you for your feedback. We will do our very best to improve our rooms,facilities and services. Thanks for staying with us. We appreciate your feedback!

10/10 Sangat Bagus

juyeon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2019
Tanggapan dari Joe pada tanggal 21 Nov 2019
Dear Juyeon. We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests. Regards, Jonathan (Front Office Executive) Museum Hotel Penang

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
センスのよい格安ホテル
エントランス、廊下、部屋、どれもセンスがよく、またスタッフも親切です。
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Regards, Jonathan (Front Office Executive) Museum pada tanggal 3 Nov 2019
Dear Guest, We thank you for your kind and Honest feedback. We are really glad that you enjoyed your stay here with us and liked your room. We try to preserve the old colonial Peranakan ambiance at the Museum Hotel to give you the retro and vintage feeling, and of going back in time. We are also registered with the World UNESCO Heritage. We sincerely would also like to apologize for the inconvenience of any sort during your stay here with us. We will do our very best to improve on our breakfast menu with much more varieties and flavor. To also improve on our service, amenities and facilities to insure that we provide all of our beloved Guest with the most comfortable, enjoyable and memorable stay here with us at the Museum Hotel Penang. We wish you all the best in your future travels, and looking forward to your next visit. Do let us know in advance, so that we can prepare you the best rooms in the house as our returning guests.