Verified
10/10 Excellent
Anand
10 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anand
Stayed 3 nights in Apr 2026
The Star Grand at The Star Gold Coast
5.0 star property
Travelers enjoy the perfect retreat at The Star Grand, where poolside relaxation with sun loungers complements delicious Italian dining options
Choose dates to view prices
Photo gallery for The Star Grand at The Star Gold Coast
The Star Grand at The Star Gold Coast combines modern comfort with exceptional service. Visitors can take peaceful walks through the garden or unwind in one of two spa tubs after shopping on the property grounds.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Hot tub
- Free Wi-Fi
- Air-conditioning
- Gym
The current price is Rp2.929.108
Rp2.929.108
Rp3.222.019 total
includes taxes & fees
15 Jun - 16 Jun
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Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for SUVs, RVs, buses, caravans, and large vehicles is not available.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day.
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately AUD 39.90 for adults and from AUD 19.90 for children
- Self-parking fee: AUD 20 per night
- Rollaway bed fee: AUD 50.0 per day
- Credit card charges are subject to a surcharge of 1.85 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
National rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
Frequently asked questions
Does The Star Grand at The Star Gold Coast have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM to 9 PM.
How much does it cost to stay at The Star Grand at The Star Gold Coast?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on 15 Jun 2026 start from Rp2.929.108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Star Grand at The Star Gold Coast pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Star Grand at The Star Gold Coast?
Self-parking is available for AUD 20 per night. Limited spots are available.
What time is check-in at The Star Grand at The Star Gold Coast?
Check-in begins at 3:00 PM.
What time is check-out at The Star Grand at The Star Gold Coast?
Checkout is at 11 AM.
Where is The Star Grand at The Star Gold Coast located?
Located in Broadbeach, this luxury hotel is 0.5 mi (0.8 km) from Pacific Fair Shopping Centre, and within 3 mi (5 km) of Surfers Paradise Beach and Slingshot. Cavill Avenue and Timezone are also within 3 mi (5 km). Broadbeach South Light Rail Station is 8 minutes by foot and Florida Gardens station is 23 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Amenities
8.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 564 out of 1007 reviews
10 - Excellent
564
Rating 8 - Good. 232 out of 1007 reviews
8 - Good
232
Rating 6 - Okay. 121 out of 1007 reviews
6 - Okay
121
Rating 4 - Poor. 55 out of 1007 reviews
4 - Poor
55
Rating 2 - Terrible. 35 out of 1007 reviews
2 - Terrible
35
Reviews
Verified
10/10 Excellent
Raaj
7 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time. Everyone helped during the comfortable stay.
Raaj
Stayed 5 nights in Apr 2026
Verified
10/10 Excellent
Natalie
21 Apr 2026
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool and spa, buffet was yummy and room was warm and comfy.
Did not like the wait in line to check in way too longs
Natalie
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
Elise
8 Jan 2026
Liked: Cleanliness, staff & service, amenities
Clean rooms, comfortable beds & great pool area.
Elise
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Chad
18 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pushing was easy, safe and secure
Chad
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
fabio
12 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot, fantastic pool, clean rooms, good location
fabio
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Andrew
15 Feb 2026
Liked: Cleanliness, staff & service, amenities
Overall great place to stay. Harvest buffet is great. Pool area is great. Comfy bed etc...
Andrew
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Leanne
10 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, best night sleep - the bed and pillows are very luxurious and extremely comfortable. Great amenities, excellent service.
Leanne
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Peter
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean impeccable rooms highly recommend. Fantastic pool for the kids also
Peter
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Allen
1 Feb 2026
Liked: Cleanliness, staff & service, amenities
The room was spotless, bed very comfortable etc... The best part of the stay was the amazing staff and service we received.
Allen
Stayed 1 night in Jan 2026
Verified
8/10 Good
Nasreen
16 Feb 2026
Liked: Cleanliness, staff & service, amenities
Room was great on the 17th floor. Great view of the river
Nasreen
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
John
24 Mar 2026
Pool
Cool
John
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Xiaocong
17 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations
Xiaocong
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Sugeet Singh
8 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Clean room , helpful staff
Sugeet Singh
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
NICOLE
1 Jan 2026
Check in staff, amenities, breakfast
NICOLE
Stayed 6 nights in Dec 2025
Verified
8/10 Good
James
3 Feb 2026
Liked: Cleanliness, property conditions & facilities
Yes spotless staff great
James
Stayed 1 night in Jan 2026
Verified
8/10 Good
Ki
27 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, facilities lovely
Ki
Stayed 3 nights in Dec 2025
Verified
8/10 Good
rob
1 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities
Good concierge very comfortable room and bed. Poor breakfast and dated system of line up to get in and they chop breakfast at 10am regardless of if you are lined up or not
rob
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Daniel
20 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Yes very well maintained and friendly staff
Daniel
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Michelle
31 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, spotless room
Michelle
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Mitchell
13 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities
Stay here annually, and they’ve really lifted their service game. Staff were really great from the valet team through to the bar - always going the extra mile
Mitchell
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Paul
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, enjoyed the separate lounge room to the bedroom.
I thought it was great value for $6xx for the night with the valet parking and executive lounge included. Plus the buffet breakfast the next day is great.
Would be keen to go again.
Paul
Stayed 1 night in Dec 2025
Verified
8/10 Good
Alister
15 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, large rooms, very clean
Alister
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Luke
22 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities in a good location. Staff were very friendly and made our stay very enjoyable
Luke
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
john
7 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful staff and nothing was to much for them
john
Stayed 1 night in Dec 2025