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"The bar that overlooks the river had the best staff, "

"yes"

"I have stayed in this hotel before and was really excited to stay again. Unfortunately this time it wasn’t the same. The hotel itself is great with spacious rooms, very comfortable bed and great amenities. However I felt this time staff wasn’t attentive enough. Housekeeping would forget to replace things after taking away the dirty. I received wrong birthday present in the room (it wasn’t my birthday) which also tells me they were not attentive enough and someone else missed their birthday present. Finally WiFi is horrible. When I raised the issue with staff they told me oh you are checking out tomorrow anyway and advised I restart my laptop multiple times. During these days WiFi connectivity is a must not an option. Finally when I was checking out and ordered a taxi, staff member disappeared and I had to find another staff member to see if my taxi was coming or not. Again great hotel but not sure what’s wrong with staff this time. "

"Stay here. It is fantastic."

"We liked that we were very central - but yet there was a bit more peace about the location. The staff were helpful - and the view from the room was fabulous. My daughter enjoyed the gift bag she was given and that the hotel had a pool. Another bonus was that room service, had we ordered it was affordable and offered enough choice. Next time - we'll order in room service for sure. We hope to come back and make greater use of the spa facilities. "

"Lovely stay. I just had an issue with the thermostat in my room, otherwise it was lovely."

"Location is good, near the scenery sport, have luggage storage room for early arrival after check out! Can request housekeeping every day and the room is clean"

"Everything was excellent! The room is really cozy and the staff would always provide amazing recommendations, the hotel is located near to a couple of tube lines and tons of restaurants as well of convenience stores. The amenities in the building were great too, we were able to wash and dry our clothes for less than 6 pounds."

"skvělý personál, čistý a voňavý pokoj, orakticky zařízený, velmi dobrá snídaně a vynikající káva kdykoli k dispozici. Absolutní spokojenost! "