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Reviews of Comfort Inn Hebron-Lowell Area

2.5 out of 5
Comfort Inn Hebron-Lowell Area
3550 E 181st Ave, Exit 240 I 65 Lowell Exit, Hebron, IN

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 353 reviews" "
Rating 8 - Good. 120 out of 353 reviews" "
Rating 6 - Okay. 35 out of 353 reviews" "
Rating 4 - Poor. 12 out of 353 reviews" "
Rating 2 - Terrible. 6 out of 353 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

robin

Travelled with partner
Liked: Cleanliness, staff & service
Easy to find .. excellent staff. Great breakfast and breakfast manager.
Stayed 1 night in May 2024

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Away from crowds and traffic, with several small towns nearby. Lowell is a hidden gem to be explored. Disappointed in the breakfast or lack there of. But the Old dog coffee shop is amazing
Stayed 1 night in May 2024

10/10 Excellent

Lesly, WESTFIELD

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

HERNAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, i will stay be back when i go back to see thhe Family.
Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Victor

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel over Christmas. The staff was wonderful and upbeat. The hotel was beautiful and clean. We had a fantastic stay.
Stayed 4 nights in Dec 2023

10/10 Excellent

Celia Lynn

Liked: Cleanliness, property conditions & facilities
Nice motel!
Stayed 1 night in Jan 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Clean , quiet, good breakfast.
Stayed 4 nights in Dec 2023

8/10 Good

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

No

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were friendly and welcoming. Facility is in very good shape. Room was nice and clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy of the interstate, nice staff. Sophie was very friendly at 11pm.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for purposes of my business trip.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for purposes of my business trip.
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Free breakfast was very good with decent options. Room was clean and spacious
Stayed 1 night in Nov 2023

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Donald, Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

cheryl

Travelled with partner
Liked: Cleanliness, staff & service
Front desk clerk was very friendly and helpful. Room could us an update. Bathroom door didn't lock. There wasn't any shampoo or shower gel in bathroom.
Stayed 1 night in Oct 2023

10/10 Excellent

HERNAN

Clean and nice place. This was my 2nd. Time here. Very pleasant.
Stayed 1 night in Oct 2023

8/10 Good

Amy

Stayed 1 night in Oct 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Burdette

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Staff worked wonderfully with our situation.
Not many hotels in this area for our needs. Staff was great and willing to work with our issue and we appreciate that very much.
Stayed 2 nights in Sep 2023

6/10 Okay

Lawrence

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Brynne

Good stay
Stayed 1 night in Sep 2023

6/10 Okay

David

Travelled with family
Hotel was average but the room had a mildew smell especially when the ac was on. Need more attention to detail on cleaning found old cooked rice on the ledge by the microwave.
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023

10/10 Excellent

Connie, New Philadephia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Kathy J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toddler and newborn across the hall was not enjoyable but over all it was great.
Stayed 3 nights in Sep 2023

10/10 Excellent

Olesia, SCHAUMBURG

Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t be more pleased! I walked in so tired and it smelled new, coffee, hot tea and iced lemon water in the lobby, wonderful sheets, beds, lots of towels and very clean, great breakfast and attendant! Loved it

10/10 Excellent

Dionna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was isolated so it may not be for everyone but it was great for us. Quiet, safe and right off the exit. It was very close to what we needed in Merrillville. I would come back. The manager and front desk clerk were pleasant.
Stayed 1 night in Jul 2023

10/10 Excellent

Frank

Stayed 1 night in Aug 2023

10/10 Excellent

Sheila

Liked: Amenities
Excellent place to stay!
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Liked: Staff & service
It was an average property. Clean enough. Quiet enough. The room was well laid out. Plenty of space. Refridgerator worked properly.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price - found it clean, staff friendly, and bed comfortable
Stayed 1 night in Aug 2023

4/10 Poor

Kurt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Total Disappointment.
The Place was a shambles. The extra door lock was broken, the bed had leftover eyelashes as if the sheets were never changed, the side entry door lock was broken, the room next to us were mobile road construction they partied every night slamming the doors all night getting drunk, the hallways were dirty, the breakfast food was average at best. I booked my stay based on an 8.8 rating. Not even close 2.2, only because what staff I saw were nice. That's the only thing. Not worth the $120 a night i booked it for. For the quality i would have stayed across the street at the Super 8 for half the price and probably no worse quality, maybe better.
Stayed 6 nights in Aug 2023

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Staff was all super pleasant and helpful. The lady that runs the breakfast is the bomb! Super accommodating for my family. Will definitely be back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The service was really nice, the breakfast was really good (actually liquid scrambled eggs, not from a powder, I saw the bags in their fridge in back). OJ was actually Simply Orange ( not from concentrate, super super good). Plenty of options for me. I’ve seen more other places, I liked the breakfast overall. Now, the room we got, mixed bag. Bathroom and room itself is nice and big, however our room didn’t have a swinging security latch at all, and the side door that was supposed to only be openable by someone with a room key was just propped open with a chair both nights we were there. Also, beware, the Outdoor (they don’t really show it on Expedia) pool is pretty small, I’d say a maximum comfortable limit of like 6 people. Plus both the pool floor covers were just detached and sliding all over the bottom of the pool, leaving a giant hazard for your feet if you’re not paying attention. And then the second night, the long metal cover for the fabric pool cover that’s stored in the ground next to the deep end (for winter) was just -removed- so there’s this giant gaping hole just waiting for someone to trip into right next to the pool. Super odd. I’ll probably stay elsewhere next time I’m in town.
Stayed 2 nights in Jul 2023

8/10 Good

Donald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is well rated, and other than the elevator our experience was a smoke free, fresh smell throughout the Hotel when we arrived. The check-in process that this Hotel uses was slow, but not the fault of the staff. This may be a result of making our reservation through Expedia because notes we left with Expedia, and payment methods I gave to Expedia did not show on my account at the hotel. The location is not beautiful but it was far enough from the interstate to be quiet. The room was good sized, our beds were super-comfortable and we all slept well with a room that we could set at 70 degrees. The pillows were soft but have obviously been used for many years based on the stains. The Bathroom was spacious, and the water pressure great at 11:30PM and 7:00AM. The Breakfast foods were tasty, but they only had one yogurt when I arrive 5 minutes after they opened. Waffles, toast, eggs, bacon and sausage were plentiful, and the orange juice was not imitation. Cereal selection was limited, but the space to eat roomy. Check-out was faster than check-in which was appreciated.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

barbara, penfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Outdoor pool warm clean 4th of july. We could watch two different sets of fireworks from pool.
Stayed 1 night in Jul 2023