Search Hotels Near Hikes Point Plaza Shopping Center, Louisville

"yes"

"It was exactly as advertised. Property was great and a bargain for the price!"

"All though we didn't use kitchen it looked very nice."

"We got there 5:10pm to check in and the rooms were not ready. Check in was at 3pm. One room did not have a dresser or other furniture other than one plastic chair. That room also had mold on the back of the bed frame. The stairwell smelt of cigarettes and weed that lingered into the rooms. The parking is terrible especially if you have to use the center elevator to get to the 3rd floor with luggage."

"This hotel is amazing great staff and wonderful dinner and breakfast Get there by 5 to have a great dinner though drink options at the bar for $1 each Dinning times are strict to timing "

"Staff was nice. Room was just okay... no hand soap, shampoo, nothing. No blankets in rooms only a sheet. So bring everything you might need. Didnt charge a deposit so that was a plus."

"Breakfast was 16.99 for some eggs toast or bagel coffee juice cereal not very good"

"The evening staff was extremely helpful in helping me find an area for 10 teen girls to complete a group activity. The food for the breakfast buffet was on point. The food at the restaurant was good. It was nice that they had a weekend special geared towards families and kids. "

"I booked the stay on ORBITZ. I had been flying all day and was exhausted! There was a 50,000 person Volley Ball Tournament in Louisville and EVERY Hotel/Motel was SOLD OUT! When I arrived I was told they did not have a Room for me because ORBITZ over sold the property, That’s called overselling and the the Property in question would, what we call that industry, walk you to another/sister property. The woman working the Desk was clearly overwhelmed and offered NOTHING not even a bottle of water. So determined, mind you the reservation was Paid -In-Full to get this resolved, I call ORBITZ directly and spoke first to Pranav who because it was above his pay grade transfer me to the resolution department for which I then spoke to Lloyd. I explained the situation in full detail and waited while he called the property for which I could hear the Front Desk speaking to him. Fast forward, he would put me on hold while calling every Hotel/Motel in a 25 mile radius to no avail and then repeatedly calling the front Desk. The property called the owner (so I was told) who miraculously found a Room. I arrived at 9:30pm and was given a Room 2hrs later. The lady working that Desk apologized for the error. There was a heavy set gentleman who was of absolutely NO HELP at another gentleman (of whom I believe was of Latin decent) cleaned the Room and made sure I was comfortable, ORBIZ gave me a partial refund for the error but I will be moving on. Very poor communication amongst term all."