"I would recommend this hostel to anyone needing to stay in the heart of The Royal Mile. The only reason I gave 4 stars instead of five is because their wifi went out while I was staying in their lower level which has no connection to mobile networks at all. Which is another thing- I wish I'd known this was a possibility when I booked because I traveled alone and NEEDED to have connection back home (small female traveling alone). However when their wifi went out, I was able to eventually get someone to move my bunk to somewhere their wifi was working. For that, I am so thankful. It did take a little bit to find someone willing to help my situation. There was a moment where I was discouraged from moving.
Their facilities are clean and well maintained. I felt safe here as access to any and all doors required a unique code to you. I wish there had been a sign or something letting me know they had towels for hire and where to get them. I ended up having to ask other guests. One of the best things about my stay was the staff. The general manager saw me alone and upset and went way out of her way to make me feel welcomed. All the night staff were amazing. They truly care about you and how youre feeling and all are just the friendliest in the world. Any bad stigmas about hostels should be disspelled here. You'll be safe, have anything you need and its so affordable too. Also very convenient that its connected to a bar/restaurant/coffeehouse. I'd definitely recommend and stay again."