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"From the time we arrived at Ilala Lodge we were treated with kindness. When we realized that we mistakenly booked a room with one bed instead of two, we were moved to room with two beds and an amazing view of the Smoke and Thunder. Jane at the front desk did everything she could to make sure we were comfortable. She is an incredible host and I'm so grateful for her kindness. Then we had our first meal at the restaurant. The music from the pianist was instantly soothing. The food was delicious, and the service was exemplary. I couldn't imagine how things could get better, but that was just the start. After dinner we decided to have a drink at the bar next to the pool. That's where we met Basil the bartender, and, we later learned, a 30 year employee. This kind and funny man took care of us but also clearly is a mentor and valuable member of the staff. We used the hotel's concierge to arrange a tour of Victoria Falls as well as a dinner cruise. The guide and the dinner were amazing. But maybe the best part was coming back to the Lodge and hanging out by the pool. Basil and George were so attentive and kind. Over the course of our stay they both made sure we were happy and comfortable. They are both excellent and deserve all the recognition. When it came time to leave I was honestly sad to go. Ilala Lodge had become more than a place to sleep and eat. Everyone on staff there was so friendly, kind, and just on point. 10/10 - no notes. I really hope I can return someday!"

"Best sleep I had in Africa! Staff was excellent, especially V. at the front desk. Very helpful and responsive. Hotel was quite new and everything was exceptionally clean. "

"Jono and Nicholas were extremely helpful during my stay, they helped me with bookings, food and gave me general advice for the area. Totally recommend booking this hotel! "

"Perfect hotel for being in central Victoria Falls. Level ten minute walk to the Vic Falls national Park. Great restaurants near by. Would definitely stay there again."

"Clean rooms, comfortable bed, exceptional staff and services "

"The staff was wonderful. Everyone was very nice and accommodating.he rooms were spacious and comfortable. I would recommend it to all my friends. Hope to come back soon. "

"The room was clean, staff were very friendly and accommodating to my personal needs"

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"Beautiful hotel with clean rooms, friendly staff and gorgeous views. Couldn’t fault our stay."