Kampung Bagan Asam hotel guide. Shangri-La Hotels and Resorts hotel in Kampung Bagan Asam, Merbok

"Good venue and great staff / dining options "

"Great location, clean."

"The descrfiption mentioned there is hot tub. that is the only reason why i booked this room - for my son. But when i c hecked in, there was no hot tub. When i checed with the agent, she said it's not her problem. previously there was a hot tub, and then they removed it which was obviously a lie. Furthermore she was rude, even before i said anything she became so defensive and said its not her problem. you want to complain, go complain to Hotels.com, this has nothing to do with me."

"Beautiful room with amazing view of the sea. We had a balcony, but strangely there was no furniture on the balcony. Zero chairs or tables. That was disappointing. Pool was very nice, but deck chairs run out pretty quickly. Breakfast was very nice, but sometimes they run out of dishes and it takes very long for them to replenish. We enjoyed our stay very much. "

"All fine"

"check in very slow took about almost 1 hr.breakfast you have to search the seat own your own.food refill slow"

"staff very helpfull, beautifull place A++ but about room clean I give C"