The City of London hotel guide. Best Western hotel in The City of London, London

"Fantastic place!! Staff were spectacular and location was perfect for all of our activities! Will be returning soon :)"

"They neglected to clean my room one day, and the next time, they only made the beds without vacuuming or doing anything else. I always had to call to request water and clean towels. Despite being a very nice hotel overall, these small details are quite disappointing."

"AC wasn’t working until a couple or hours later. Some of the outlets did not work. Hair dryer was broken. The fire alarm went off at 0230 and they were no announcements. Tried to contact the front desk and there was no answer. Lift at the entrance was not working and we had to haul luggage up the stairs. No help available to assist."

"Didn't have breakfast. The AC didn't work."

"Excellent place to be in London. Great location for business and tourism "

"Nice hotel and spacious room but we booked a double room thinking it was two beds and it’s one double bed and one pullout sofa. The pullout sofa mattress was too thin and uncomfortable."

"My first room was windowless and in the basement, which I might have tolerated except there were strong cooking smells from the hotel kitchen that crept into the room. The always-helpful staff moved me up the the sixth floor. From there on out the room was Premier Inn's usual high quality. Unfortunately, I found that the pay-in breakfast offering has declined a lot in the last two years. It's getting very limited, often cold and the breakfast room is very crowded."

"Super clean room, very helpful staff."

"A great hotel let down somewhat by the limited options on the dinner menu with many of the items out of stock on both evenings I chose to eat in the hotel. Other than that it was a very enjoyable stay"