"We were so impressed by the kindness and flexibility during our stay. They accommodated an early check-in, had all of our luggage from our previous hotel waiting in our room, and even included thoughtful touches (handwritten welcome note). The hospitality was exceptional and made this one of our favorite travel experiences. Thank you for making us feel so welcome!"

"Had a wonderful stay all around. New, extremely well appointed, suite, and great staff, who were gracious and responsive. Highly recommend!"

"It was perfect. Thank you!"

"Lovely hotel and great service"

"I loved how authentic the experience felt and looked, curated by such amazing and sweet souls. "

"Great stay. Would definitely stay again in Kyoto. Location was excellent for walking "

"Not just a stay but an experience! The hosts took great care of us, very nice breakfast and a special mention goes to the tea ceremony which was very intimate and meaningful. Would highly recommend"

"Amazing staff that go above and beyond, very clean and well maintained accommodation, great location as well. We thoroughly enjoyed our stay here and would absolutely stay again."

"I liked that it was a kid friendly place! The reception was at a different location but the shuttle service that they provide is awesome! The staff is great and very welcoming!"

"Super clean room, friendly staff and great location! "

"Had a great stay here. The staff were very helpful and the location is great. Would recommend."

"Superb location, amazing hotel"

"This is the perfect place for an authentic Japanese experience. The staff are wonderful and the meals are superb. Tranquil surroundings with a 5 star multi-course meals each day for breakfast and dinner. The sauna and hot baths were great for winding down after a day of touring. Touring was easy because bus lines and train lines are nearby. We were sorry to leave the Tea House and really hope to return some day. "

"This was a beautiful traditional property. It was spacious with excellent extra touches to make your stay feel even more comfortable and stress free. You are also offered a delicious desert at the end of your day which was delicious. "

"We had the deluxe twin and the sunken bath was wonderful. Japanese breakfast was out of this world."

"Great location with all amenities close by."

"Really nice area - super quiet but not too far from Gion and Shijo for shopping and dining - on-site umbrella rentals were really convenient for rain - rooms were modern, fairly large, and nice to stay in"

"Very peaceful and accommodating!"

"Tight quarters but had everything we needed and more!"

"Incredible location and hotel "