Hotel dekat Lewisville Grand Theater

"Yea "

"I appreciate that the front desk receptionist was polite and helpful, unfortunately the overall condition and maintenance of the property fell short of expectations. Upon arrival, there was a trash bin left inside the elevator and a cart sitting unattended outside. What was concerning is that even after multiple trips back and forth, these items remained in the same position, which gave the impression of poor upkeep. Breakfast was also disappointing. The options were extremely limited,...

"Wasn’t very clean. Didn’t have any shampoo or conditioner so bring your own. Didn’t smell very good either. "

"The staff were most friendly and helpful. Facilities great, and comfortable"

"staff was not very welcoming."

"The stay experience is amazing, I would like to come back again!"

"Stay was good!"

"Breakfast is fresh with decent options and staff is quick to answer any question I have. "

"Nice"

"We had to move rooms because the burner didn’t work and microwave didn’t work. Shower was closed so tightly I couldn’t open the water. Sticky floors. Loud bathroom air filter. Low cost bedding (not cotton). No community room. No kitchen items need to buy yourself (go to the dollar store or target discount). The thing that made me leave early was the poor WiFi even after “upgrading” it was still horrible!!! Just stupid back and forth blaming the other party and couldn’t not issue a refund....

"it was ok"

"Noisy refrigerator."

"We had to buy towels because all the towels were stained with brown spots. No issues with the staff! "

"I recommend for a low-key hotel, with great service, hot standard breakfast, and clean rooms. My family and I rented a car, and decided to stay here due to proximity to DFW airport & because it was in the middle of the many cities (Plano, Frisco, Downtown Dallas, Fort Worth, etc). We also needed a room with a sofa/trundle bed, and most hotels all around Dallas did not offer this at a reasonable price. Staff always said hello and goodbye with a smile, and the breakfast bar had great options,...

"Breakfast was great. Area for guests to eat was tidy and clean. Only complaint was the pillows. They were flat and didn’t hold any shape. "

"Clean room, air conditioning was good,"

"When we arrived at 1:00am the state of the room was nasty. Pillows were nasty, bed was hastily made, our toilet seat was off on the side with a plunger on it & more. Our door looked like it had previously been kicked in or severely damaged. The icing on the cake was a missing smoke detector with exposed wires. When we left as soon as we could the staff said they could offer a cleaner room, but the entire hotel was unclean. The pictures that are listed do NOT match the hotel. They will also not...

"Okay location. could use some updating/renovating. Our room's carpet had several spots that were lifting and most of the tile in the bathroom was cracked. "