Eksterior

Ulasan untuk The Chelsea Harbour Hotel and Spa

5 out of 5
The Chelsea Harbour Hotel and Spa
Chelsea Harbour, London, England

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 472 dari 1001 ulasan" "
Penilaian 8 - Bagus. 220 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 114 dari 1001 ulasan" "
Penilaian 4 - Buruk. 88 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 107 dari 1001 ulasan" "

8,4/10

Kebersihan

8,0/10

Staf & layanan

8,0/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Julia Antilley

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff are absolutely lovely, so welcoming and friendly. The accommodation and food was superb.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mohit Aboti - Guest Relation Manager pada tanggal 1 Mei 2024
Dear Julia Antilley,Thank you for your kind words! We're thrilled to hear that you found our staff welcoming and friendly, and that you enjoyed our superb accommodation and food. Your satisfaction is our top priority, and we're delighted to have provided you with a memorable experience. We look forward to welcoming you back for another fantastic stay at Chelsea Harbour Hotel.Warm regards,Mohit AbotiGuest Relations ManagerChelsea Harbour Hotel and Spa

10/10 Sangat Bagus

Rosie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly, helpful staff. Made special effort for my birthday, thank you!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mohit Aboti = Guest Relation Manager pada tanggal 16 Apr 2024
Dear RosieThank you for sharing your feedback on your recent stay at Chelsea Harbour Hotel and Spa.We're thrilled to hear you had a great experience! Your satisfaction is our priority, and we look forward to welcoming you back soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 Sangat Bagus

Sinan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good Hotel
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Mohit Aboti = Guest Relation Manager pada tanggal 7 Apr 2024
Dear SinanThank you for your feedback! We're thrilled to hear that you had a very good experience at our hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations during your stay. We hope to have the pleasure of welcoming you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 Sangat Bagus

Pauline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The management staff are superb and top notch. The pool is very nice. Rooms are huge. I would highly recommend.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Mohit Aboti - Guest Relation Manager pada tanggal 7 Apr 2024
Dear Pauline,Thank you for your feedback! We're thrilled to hear that you had a fantastic experience at our hotel. Our management staff works hard to provide top-notch service, and we're delighted to know they made a positive impression on you. We're glad you enjoyed the amenities like the pool and found our rooms spacious. We hope to welcome you back soon!Warm regards,Mohit AbotiGuest Relations Manager

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel; enjoyed our family trip. Breakfast was great, superb location.
Menginap 10 malam pada bulan Maret 2024
Tanggapan dari Mohit Aboti, pada tanggal 5 Apr 2024
Dear DanielThank you for choosing to stay with us during your family trip and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and that our hotel met your expectations.It's wonderful to know that you found our breakfast great and enjoyed our superb location. We strive to provide our guests with an exceptional experience, and we're thrilled that you had a memorable stay with us.We appreciate your kind words and hope to welcome you and your family back for another enjoyable stay soon.Warm regards,Mohit AbotiGuest Relations Manager

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mohit Aboti pada tanggal 29 Mar 2024
Dear John,Thank you for your appreciation! Delighted you're enjoying your time here at Chelsea Harbour Hotel and Spa. Should you need anything else, we're always here to assist.Best regards,Mohit AbotiGuest Relations Manager

10/10 Sangat Bagus

Tim

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mohit Aboti - Guest Relation Manager pada tanggal 12 Apr 2024
Dear TimEnsuring our guests have an exceptional experience is our top priority, and we're thrilled that we succeeded with you.Looking forward to your next visit.Warm regards,Mohit AbotiGuest relation Manager

10/10 Sangat Bagus

Sean

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing experience at Chelsea Harbour Hotel and Spa! 5* on all bar the condition of the property and this is only reduced to 4* because the steam room was not working in the men’s changing rooms, which for a spa hotel we were a tad disappointed. But aside from that, we had a lovely time and the staff were all lovely! Highly recommend!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Mohamed Ibrahim pada tanggal 23 Mar 2024
Dear,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Sangat Bagus

Karl

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 star and it means it
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mohamed Ibrahim pada tanggal 23 Mar 2024
Dear karl,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Bagus

Jodie

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The hotel was beautiful with excellent amenities the disappointing part was the staff , not very friendly at all. Ordered room service which came incorrectly and had to wait a time for it to be corrected. Would have been nicer if the staff were more welcoming .
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Mohamed Ibrahim pada tanggal 23 Mar 2024
Dear Jodie,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Cukup Baik

James

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The food options (except for the breakfast) are severely limited. Not appropriate for a hotel that should be ranked higher than it is.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Mohamed Ibrahim pada tanggal 3 Mar 2024
Dear JamesI’m sorry to hear that we didn’t deliver to your expectation during your last visit. We are currently working on the points mentioned by you and I hope on your next visit you will be able to experience the same service that you have been experiencing during the years.I hope to welcome you to Chelsea Harbour hotel soon.Kind Regards,Mohamed Ibrahim Front House Manager

8/10 Bagus

Antoinette

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Mohamed Ibrahim pada tanggal 23 Mar 2024
Dear ANTOINETTEThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Sangat Bagus

ZULFIKA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It had everything
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Mohamed Ibrahim pada tanggal 25 Feb 2024
Dear Zulfika,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A relaxing spa break in London
The location is surrounded by peaceful settings. Excellent attention to detail. Marina view suite was spacious and well equipped with toiletries and amenities. Was made to feel extra special for my birthday. Spa area was a little small but adequate and relaxing. Food was satisfactory. Service was outstanding with friendly attentive staff in all areas. Overall an outstanding hotel
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luz Bianco pada tanggal 28 Jan 2024
Dear,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the peaceful surroundings and the attention to detail at our hotel. It's wonderful to know that the Marina View Suite met your expectations in terms of space and amenities, and we're thrilled we could make your birthday feel extra special.We appreciate your feedback regarding the spa area and food, and we'll certainly take it into consideration as we strive to improve our services. However, it's truly heartening to hear that the service provided by our friendly and attentive staff stood out. Your satisfaction is our priority, and we are pleased to have met your expectations in this regard.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Maria Fernanda

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nos gustó mucho, está muy bonito
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 28 Jan 2024
Dear Marla Fernanda,¡Nos alegra saber que disfrutaron de su estancia y que les pareció bonito! Si hay algo más en lo que podamos ayudarles o si tienen alguna sugerencia para mejorar, no duden en hacérnoslo saber. ¡Esperamos tener el placer de recibirles nuevamente en el futuro!Gracias,Luz BiancoGuest Relation Executive

4/10 Buruk

Armando

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
It’s in a very good and safe area, but there isn’t much to do around. You will drive or seek a cab for just about anything that you do. On average the cab rides will be around 20 min to get to Westminister and Soho and about 40 min to get to Kensington for example. Check in times are late (3 pm) and in our case the room was not ready for another hour. Would not recommend
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 31 Jan 2024
Dear Armando Thank you very much for your stay at the Chelsea Harbour Hotel. I am really pleased to know that you enjoyed our hotel and Facilities and i am sorry to hear that your found our location bit far to your requirement.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Cukup Baik

Sarah

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We decided to stay in London for 4 nights & include new years eve.Although it was way out of our price range we chose to use our work bonuses to push the boat out for a one off stay as a well earned treat and chose the chelsea harbour hotel.We had to wait an hour for our room..told it was cleaned but waiting for inspection..there was others too & some who had flown in ,already had a long journey ,now waiting for their rooms.Not offered a drink whilst we waited ,with numerous staff members asking if we was waiting to check in.As well as the same member of staff noticing us still waiting and obviously had forgot about us. We was then told we could have drinks vouchers as an apology for the delay.Fair enough but cut a long story short..we as gusests should not have to keep going to reception to ask for our vouchers.(4 times) Quite embarrassing to go for breakfast each morning and give our room number and be told breakfast is not included in your stay..it was! The guy on the 1st morning even asked us to wait whilst he checked at reception.So why was this not corrected on our 1st morning.No..we had the same embarrassment every morning.Being a 5star, i would like to see some dress code.. people in the restaurant with pyjamas on and our last morning a lady in her dressing gown.The staff seemed to concentrate on particular guests.To be honest,we've had better service abroad staff let it down for our experience but a lovelyhotel
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 31 Jan 2024
Dear Sarah,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Bagus

Jessica Natalie

Menginap 10 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 31 Jan 2024
Dear Jessica,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Sangat Bagus

mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
We enjoyed the kindness of all the stuff
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luz Bianco pada tanggal 28 Jan 2024
Dear Mario,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

4/10 Buruk

Akhil

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 28 Jan 2024
Dear Akhil,I’m sorry for the inconvenient during the arrival at the hotel and I wish I could turn the clock back and provide you with a great welcoming. Also thank you for the feedback in regards of the room.I hope we will be able to welcome you again soon and please do not hesitate to contact me directly for any questions or before your next visit.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Rajitha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Luz Bianco pada tanggal 28 Jan 2024
Dear Rajitha,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice for all our team that strive to provide the best experience to read a personalized review like yours.I look forward to welcoming you soon in the near future.Kind Regards,Luz Bianco

10/10 Sangat Bagus

Miguel

Menginap 8 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 28 Jan 2024
Dear Miguel,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Hassnein

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Mohamed Ibrahim pada tanggal 31 Jan 2024
Dear Hassnein,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Cukup Baik

MARIA SARA, LA GARRIGA

Bepergian bersama keluarga
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 31 Jan 2024
Dear Maria,Thank you very much for your stay at the Chelsea Harbour Hotel. Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Struttura un po’ vecchia che andrebbe ristrutturata, ma camera pulita. Personale gentile e cordiale
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Caro Gaetano,Mi dispiace sentire che hai notato che la struttura potrebbe essere un po' datata e che potrebbe beneficiare di una ristrutturazione. Tuttavia, sono felice che la tua camera fosse pulita e che il personale fosse gentile e cordiale. Il feedback sulla struttura è prezioso, e lo trasmetterò ai responsabili per eventuali miglioramenti futuri.Se c'è qualcos'altro che vorresti condividere o se hai ulteriori domande o richieste, fammelo sapere. Spero che tu abbia avuto nel complesso un soggiorno piacevole, nonostante le considerazioni sulla struttura. Grazie per aver condiviso la tua esperienza!GrazieLuz BiancoGuest Relation Executive

10/10 Sangat Bagus

Arun

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Arun,Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

Fayann

Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Fayann,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

6/10 Cukup Baik

Benny

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 30 Des 2023
Dear Benny Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Sangat Bagus

Timothy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel and the staff i encountered was all very nice and helpful. Would certainly recommend this hotel and would stay again.
Tanggapan dari Mohamed Ibrahim pada tanggal 30 Des 2023
Dear Timothy Thank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read your comment learn from the feedback.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

2/10 Sangat Buruk

TREVOR

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 30 Des 2023
Dear TrevorThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Cukup Baik

paul

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 30 Des 2023
Dear PaulThank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

6/10 Cukup Baik

david

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Tanggapan dari Mohamed Ibrahim pada tanggal 30 Des 2023
Dear David Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Sangat Bagus

Alasdair

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mohamed Ibrahim pada tanggal 30 Des 2023
Dear AlasdairThank you very much for your stay at the Chelsea Harbour Hotel. It is always nice to read such beautiful reviews, which are inspiring for all our team.I look forward to welcoming you soon in the near future.Kind Regards,Mohamed Ibrahim Front of House Manager

10/10 Sangat Bagus

Delphine

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Delphine, We look forward to the possibility of welcoming you back in the future. If there is anything we can assist you with in the meantime, please do not hesitate to let us know.Safe travels and warm regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Connor

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Connor,Your feedback is invaluable to us. If there is anything specific you enjoyed or if you have any suggestions for improvement, we would love to hear from you. Your insights will help us continue to provide exceptional service to our guests.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

Louise

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Louise,We hope your time here was everything you expected and more. Your presence added warmth and positivity to our establishment, and we are grateful for the opportunity to have served you. Our team strives to create memorable experiences for our guests, and we hope we were able to exceed your expectations.Kind Regards,Luz BiancoGuest Relation Executive

2/10 Sangat Buruk

Mark

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Mark,Dear Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

Kevin

Bepergian bersama keluarga
Disukai: Fasilitas
.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Kevin,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Unfortunately the breakfast on Sunday was so busy no one was able to answer the phones so we could order room service. In the end I had to pick up breakfast at the restaurant and take up myself. For such a hotel this is unacceptable
Menginap 2 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 23 Nov 2023
Dear David,I'm sorry to hear about the inconvenience you experienced with the breakfast service. We sincerely apologize for the frustration and disappointment this may have caused.We appreciate your feedback and take your concerns seriously.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

Adrian

Menginap 2 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Adrian,Thank you very much for your stay at the Chelsea Harbour Hotel. I am really pleased to know that you enjoyed our hotel and Facilities.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

6/10 Cukup Baik

Christopher

Menginap 1 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Christopher, We look forward to the possibility of welcoming you back in the future. Safe travels, and please don't hesitate to reach out if there is anything we can assist you with.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

Diane

Menginap 1 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 23 Nov 2023
Dear Diane,Dear,Thank you very much for your stay at the Chelsea Harbour Hotel.I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

Lynda

Menginap 2 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 3 Jan 2024
Dear Lynda,We sincerely appreciate the opportunity to have had you as our guest, and we hope your stay was enjoyable and comfortable. Your presence added a special touch to our hotel, and it was a pleasure serving you.Kind Regards,Luz BiancoGuest Relation Executive

8/10 Bagus

Elena

Menginap 1 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 15 Nov 2023
Dear Elena,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Anthony

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In middle of London but so quiet and all the staff were so polite and helpful
Menginap 1 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 13 Nov 2023
Dear Anthony,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us and that our central yet peaceful location, as well as our polite and helpful staff, made a positive impression on you.We truly appreciate your feedback.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Tariq

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I enjoy staying at this hotel. I am very impressed with the staff and the amenities.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 13 Nov 2023
Dear Tariq,It's great to hear that you've had a positive experience at the hotel! Your appreciation for the staff and amenities is likely valuable feedback for the hotel management.Kind Regards,Luz BiancoGuest Relation Executive

6/10 Cukup Baik

Anthony

Menginap 1 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 12 Nov 2023
Dear Anthony,Thank you very much for your stay at the Chelsea Harbour Hotel. your feedback is really valuable to us and rest assured we will take your comments to improve our services.Sorry for the inconvenience caused during your stay I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Maricel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 9 Nov 2023
Dear Maricel,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Susan

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fabulous large rooms available for extended stays! The view of the harbor is magnificent! Easy walk to overground and ferry!
Menginap 6 malam pada bulan Oktober 2023
Tanggapan dari Luz Bianco pada tanggal 8 Nov 2023
Dear Susan,I'm glad to hear that you enjoyed your stay! We're delighted that you found our rooms and the harbor view to be fabulous. Our convenient location near the overground and ferry is a real plus. If you ever decide to visit again, we'd be more than happy to welcome you back!Kind Regards,Luz BiancoGuest Relation Executive

10/10 Sangat Bagus

Liam

Menginap 1 malam pada bulan November 2023
Tanggapan dari Luz Bianco pada tanggal 8 Nov 2023
Dear Liam,Thank you very much for your stay at the Chelsea Harbour Hotel. I look forward to welcoming you soon in the near future.Kind Regards,