Kamar Deluks, 1 Tempat Tidur Double, Bebas Asap Rokok, dengan pemandangan | Pemandangan dari kamar
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Ulasan untuk Best Western Fowey Valley

3 out of 5
Best Western Fowey Valley
7 Castle Hill, Lostwithiel, England

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 171 dari 305 ulasan" "
Penilaian 8 - Bagus. 97 dari 305 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 305 ulasan" "
Penilaian 4 - Buruk. 7 dari 305 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 305 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,2/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Pamela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely room and very kind staff
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jane pada tanggal 28 Apr 2024
Thank you for your review. I'm glad that you liked your room and that the team looked after you during your stay.Kind RegardsJane

8/10 Bagus

Laraine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was quiet. Breakfast was very good. Their were several restaurants nearby. Plenty of parking. Shower was very good and powerful. I liked that they only cleaned your room if you asked so everything was as you left it. The bedside table needs to be bigger when you have two beds sharing one. There is a very good mirror in the bathroom but no shelf for your makeup. The mirror over the desk and the lamp was not a good alternative.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Jane pada tanggal 28 Apr 2024
Thank you for taking the time to leave us a review.We are lucky to have such a large car park and be so close to plenty of pubs and restaurants.I will be speaking to the rest of the team about the constructive comments you have made with regards to shelves and bedside cabinets, thank you for your suggestions.Kind RegardsJane

10/10 Sangat Bagus

Jacqui

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Great hotel, I always stay here when i'm working in Cornwall. It's central so perfect for me.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Jane pada tanggal 21 Feb 2024
Thank you very much for taking the time to leave us a review. I'm glad that we are conveniently located for you.Kind RegardsJane

10/10 Sangat Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Simply loverly 👌
Great stay and very clean and comfy
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Jane pada tanggal 8 Feb 2024
Thank you for taking the time to write us such a lovely review. I do hope we have the pleasure of welcoming you back again soon.Kind RegardsJane

10/10 Sangat Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very comfortable pleasant stay. Everything was excellent.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Jane pada tanggal 7 Des 2023
Thank you for taking the time to leave us a review. I'm very glad to read that you had an excellent stay!Kind RegardsJane

10/10 Sangat Bagus

Paula

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight business stay
Lovely friendly welcome, the receptionist even found the nearest EV fast charging point for me (sorry I didn’t get her name) Room was small but had everything you needed and was exceptionally clean with plenty of tea/coffee/milk. Food was very good, the steak was cooked perfectly, a little disappointing that the chips were frozen and not freshly made, but it is out of season so can be forgiven as they were very tasty 😊 Breakfast was good, not much choice on the continental but the cooked offerings were good, I had scrambled eggs and smoked salmon and it was delicious 😋
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jane pada tanggal 7 Des 2023
Thank you for your review. I'm glad that you enjoyed your stay and I hope that the rest of your trip was good.Kind RegardsJane

8/10 Bagus

Matt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff
We were greeted by a very lovely lady Jane, who was extremely friendly and very helpful. I had reserved the electric vehicle charger, and it worked well. Jane also helped us with directions to our next destination. The continental breakfast was good and the staff were all very friendly and professional.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Jane pada tanggal 7 Des 2023
Thank you for taking the time to leave us such a lovely review. I do hope you are enjoying your new destination :)Kind RegardsJane

8/10 Bagus

Bob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Jane pada tanggal 29 Nov 2023
Thank you for leaving us a rating.Kind RegardsJane

6/10 Cukup Baik

James

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean airy room but all a bit convoluted using the restaurant with a pay-as-you-go drink facility and no option of putting the meal on the main bill. All came across as untrusting and a bit rude…
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jane pada tanggal 23 Nov 2023
Thank you for your review. I'm very sorry that you felt our system was rude & untrusting, unfortunately as the bar and main hotel (which owns the restaurant) are owned by different companies we have no choice but to take payments for drinks separately to food.Kind RegardsJane

8/10 Bagus

A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023
Tanggapan dari Jane pada tanggal 23 Nov 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 Sangat Bagus

Robert B

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff were very friendly and efficient. We only had the breakfast but it was reallygood with plenty of choice. We will be going back.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jane pada tanggal 9 Nov 2023
Thank you for your lovely review. I'm glad you enjoyed your stay and I hope that we have the pleasure of welcoming you back soon.Kind RegardsJane

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We stayed the night as we attended a function in the hotel and didn’t want to drive home afterwards, The food was excellent, at dinner and at breakfast the following morning. We had a lovely room, and all the staff were friendly and attentive. Only complaint, the bar closed at 11.00 pm, even to residents, so the party fizzled out! In hindsight our organiser should have secured a later bar.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Jane pada tanggal 9 Nov 2023
Thank you for your review. I'm glad that overall you enjoyed your dinner and stay. My apologies that you felt that the bar closed too early. When I called last orders it had been 25 minutes since we had sold a drink, so I felt the evening was naturally fizzling out. I can understand that this is not how you felt and I apologise for that.Kind RegardsJane

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Jane pada tanggal 24 Sep 2023
Thank you for leaving us a top rating!

10/10 Sangat Bagus

uchenna

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exceeded all expectations
To be fair I have heard lots of bad press on the hotel group and my expectations were very low. I read lots of 10 scores and thought it may be made up; however, I was really amazed by this hotel. It deserves its 10s. Friendly staff, clean, great facilities, and I would stay again definitely.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Jane pada tanggal 16 Sep 2023
Thank you for taking the time to add to our number of 10s! I'm so glad that we exceeded your expectations, we look forward to welcoming you back again soon!Kind RegardsJane

10/10 Sangat Bagus

Carl

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Jane pada tanggal 16 Sep 2023
Thank you for taking the time to leave us a high rating!Kind RegardsJane

10/10 Sangat Bagus

Audra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel very clean and tidy. Staff excellent
Menginap 2 malam pada bulan September 2023
Tanggapan dari Jane pada tanggal 4 Sep 2023
Thank you for leaving us such a wonderful review. I'm glad that you enjoyed your stay with us.Kind RegardsJane

6/10 Cukup Baik

Monika

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Das Frühstück ist verbesserungswürdig. Ansonsten tolles Hotel und super Personal.
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Jane pada tanggal 3 Sep 2023
Thank you for your review. We get a lot of nice comments about our breakfast and I am sorry that we failed to meet your expectations in this regard.I'm glad that the team looked after you so well during your stay.Kind RegardsJane

10/10 Sangat Bagus

Marilyn Bonnie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast options were excellent. We really enjoyed the evening meals that we had in the dining room. Every staff member we encountered was unfailingly, friendly, polite, and helpful.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Jane pada tanggal 16 Sep 2023
Thank you for leaving us a review, I'm glad that you enjoyed your stay with us. We are lucky to have such a great team who all take a lot of pride in their work.Hope to see you again soon.Kind RegardsJane

10/10 Sangat Bagus

Douglas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
Lovely stay, staff friendly and helpful, particularly Lisa who, alongside brilliant service in the restaurant, was giving good local knowledge advice on places to go and things to do. Everything was cleaneddown thoroughly in the restaurant between sittings. Room was good and clean. No room service unless specifically requested, but mugs/towels etc were readily replaced on request.
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Jane pada tanggal 24 Agu 2023
Thank you for taking the time to leave us a review. I'm glad that you enjoyed your stay with us and that the team looked after you so well. I will make sure that Lisa reads your kind words about her.Kind Regards,Jane

10/10 Sangat Bagus

Brian

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I recommend this to everyone in the area.
Menginap 13 malam pada bulan Agustus 2023
Tanggapan dari Jane pada tanggal 24 Agu 2023
Thank you for your comments, I'm glad that you enjoyed your stay.Kind RegardsJane

2/10 Sangat Buruk

Gaurav

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Jane pada tanggal 24 Agu 2023
Sincere apologies that we did not meet your expectations.Kind RegardsJane

10/10 Sangat Bagus

Robert

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Jane pada tanggal 16 Sep 2023
Thank you for leaving us the top rating!Kind RegardsJane

10/10 Sangat Bagus

Martin

Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Jane pada tanggal 16 Sep 2023
Thank you for leaving us the top rating!Kind RegardsJane

8/10 Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Jane pada tanggal 10 Agu 2023
Thank you for leaving us a rating.Kind RegardsJane

8/10 Bagus

Adjouba

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good place to go
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Jane pada tanggal 6 Agu 2023
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay with us.Kind RegardsJane

8/10 Bagus

Aislynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely place
The place was nice, far too many stairs to get into the place and no way of parking and walking to car park of disabled. More suitable for able bodied people Restaurant only open for two hours a day was disappointing as when we arrived at 745 after a 7 hour drive it was all shut and the bar was closed at 945 so no way of getting drinks after then at all and no staff on site after 945pm. The staff were nice and the property was lovely too. Just wish more accessible. The room was lovely and bed was incredibly comfy ♥️ Would definitely recommend to others but will warn in advance that bar/restaurant times and also stairs in car parks. But other than that the place was adorable
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Jane pada tanggal 2 Agu 2023
Thank you for your review. I was glad to read that over all you were comfortable but would like to address some of your concerns.Being an old building we do not have the best accessibility but we do have a ramp at the front door for anyone who wants to avoid stairs. It is widely advertised on all of our websites that our restaurant closes at 8pm (last orders at 7.45), as well as all of our guests receiving 2 emails which also state this. I'm not really sure what more we could do to inform people.As for the bar, we are lucky to be situated within 5 minutes walk of 3 pubs which means that our bar is not heavily utilised and we usually do not serve anyone after 9.30pm.I'm not sure where you got the impression that there are no staff on site after 9.45pm as there is a staff member on site 24 hours a day and has to be for security and safety (emergencies only). This staff member can be reached by either calling the main hotel number or using the internal phone on the Reception desk.Kind RegardsJane

6/10 Cukup Baik

Bob

Disukai: Kebersihan
Friendly staff, clean rooms but 2 different accounts for bar and hotel seems unnecessary.
Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Jane pada tanggal 1 Agu 2023
Thank you for your review.Unfortunately, we are unable to combine bar and hotel charges as our bar is owned by a separate company. I'm sorry that this was not explained to you during your stay.Kind RegardsJane

10/10 Sangat Bagus

Jean

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Jane pada tanggal 29 Jul 2023
Thank you for leaving us such a great rating!Kind Regards

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Ok hotel for at køre rundt i Cornwall. Venlig personale, især til morgenmad
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Jane pada tanggal 29 Jul 2023
Thank you for your review. I'm glad the breakfast team looked after you!Kind RegardsJane

10/10 Sangat Bagus

Josie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location and clean
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Jane pada tanggal 10 Jul 2023
Thank you for your review. We are really lucky to be located within easy reach of the majority of Cornwall's main attractions!

8/10 Bagus

David

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel in a lovely village
A nice, clean and functional hotel in a lovely village. The pool is a nice addition and was lovely and warm.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Jane pada tanggal 10 Jul 2023
Thank you for your review. I'm glad you enjoyed your stay with us and that you made full use of our lovely pool.

10/10 Sangat Bagus

Mr John N

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Jane pada tanggal 7 Jul 2023
Thank you for leaving us such a great score!

8/10 Bagus

Avi

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
all great except the bathroom
lovely stay although the bathroom light sensor often went off too soon, especially when we were showering, and there was little ventilation so towels and swimming costumes didn't dry very quickly, even with the option of the heated towel rail. other than that, we had a lovely stay. the staff were friendly, the pool was glorious in the sunshine and the location was perfect
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Jane pada tanggal 28 Jun 2023
Thank you for taking the time to leave us a review. I'm sorry about the light sensor, they are a new addition and it sounds like they need adjusting so thank you for bringing it to our attention. I'm glad that you enjoyed the pool in this wonderful heatwave we've been having.Kind RegardsJane

8/10 Bagus

John, BRIGHTON

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Bedroom and bathroom good quality, comfortable and very clean. Staff generally nice but accounting problem – having to pay separately for meals and drinks, and breakfast having to be paid for upfront before being allowed to sit down! Guests should be insulated from the hotel's weird accounting practices! This spoiled an otherwise enjoyable stay.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Jane pada tanggal 26 Jun 2023
Thank you for your review. As our bar is run by a separate company we have no choice but to take payments for drinks separately. Unfortunately, not everyone is as honest as you are and we have had several occasions when guests have left without paying for breakfast hence us having to implement a 'pay in advance' policy.My apologies that our policies spoilt your stay, you are in the minority as I can count on 1 hand the number of complaints that we have had about the issues that you raised.Kind RegardsJane

10/10 Sangat Bagus

Neil

Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Jane pada tanggal 26 Jun 2023
Thank you for leaving us such a great score.Kind RegardsJane

10/10 Sangat Bagus

Colin

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Jane pada tanggal 26 Jun 2023
Thank you for leaving us such a great score.Kind RegardsJane

8/10 Bagus

Nick

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Business Trip
Great place to stay but under staffed at Breakfast. People were getting served before me that had arrived after I did. Only fault during my stay though. Would stay again but skip Breakfast if busy!
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 4 Jun 2023
Thank you for taking the time to leave us a review.I can assure you that the lack of service that you experienced at breakfast is not our usual standard, I hope that you will accept my sincere apologies for your experience and that we can make it up to you next time you come to stay!Kind RegardsJane

10/10 Sangat Bagus

Lucy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 4 Jun 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

8/10 Bagus

Genovaite

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 4 Jun 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 Sangat Bagus

Raluca, Stanmore

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 4 Jun 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 Sangat Bagus

Teresa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 4 Jun 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 Sangat Bagus

Steve

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would recommend BW Hotel for its comfort and accessibility to train station. Staff are so friendly too.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 29 Mei 2023
Thank you for your review. We are very lucky to have a train station just a short walk away from the hotel.Kind RegardsJane

8/10 Bagus

Luisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 21 Mei 2023
Thank you for leaving us a rating.Kind RegardsJane

10/10 Sangat Bagus

Michael

Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 21 Mei 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

8/10 Bagus

Anna Maria

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 10 Mei 2023
Thank you for leaving us a rating.Kind RegardsJane

10/10 Sangat Bagus

Jacqui

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely Hotel
Great hotel and ideally situated for work trips or a break in Cornwall.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Jane pada tanggal 10 Mei 2023
Thank you for your lovely review. We are in a really convenient place to travel from to see everything that Cornwall has to offer.Kind RegardsJane

10/10 Sangat Bagus

Josie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very welcoming and friensly. Hotel was clean, bed comfy, goid location
Menginap 2 malam pada bulan April 2023
Tanggapan dari Jane pada tanggal 3 Mei 2023
Thank you for your lovely review. I'm glad you enjoyed your stay with us.Kind RegardsJane

10/10 Sangat Bagus

Katherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would recommend!
Lovely! Great location, really friendly, patient staff. Comfortable rooms. Tasty breakfast. Warm pool was a bonus.
Menginap 2 malam pada bulan April 2023
Tanggapan dari Jane pada tanggal 30 Apr 2023
Thank you for taking the time to leave us a review. I'm glad that you found time for a relaxing dip in our pool!Kind RegardsJane

10/10 Sangat Bagus

Justin

Menginap 1 malam pada bulan April 2023
Tanggapan dari Jane pada tanggal 29 Apr 2023
Thanks for taking the time to leave us a top score!Kind RegardsJane

10/10 Sangat Bagus

Lee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lovely stay
Very friendly staff. Nice, very clean room. No complaints. In centre of town for maximum convenience.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Jane pada tanggal 29 Apr 2023
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay, we are lucky to be located in the heart of such a vibrant town with plenty of places to explore!I hope you will come and see us again soon.Kind RegardsJane