Hotel dekat Mad-Renaline Activities

"Place smelled horrible. Bedsheets were stained. Mold all over the shared bathroom. I found a pair of used underwear beneath my mattress. The place had not been vacuumed in ages. Very shocked Expedia would allow a place like this to remain on their website. "

"The staff and the breakfast were amazing however the rooms have no shampoo (body wash is not going to do it for me), no lotion, no tissues and no phone. No phone makes it extremely difficult for overseas visitors to contact reception. Even the charming lady on reception who confirmed that these amenities were not offered in the hotel states that they were a budget hotel ‘but maybe not - we are quite expensive’. "

"Clean room"

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"A lovely clean room.....staff were very friendly and helpful...breakfast was fresh and good. Bar was busy with very friendly customers. We traveled down from Scarborough for football v Buxton...after the game the bar was very busy but the home supporters made us very welcom."

"This was our fourth stay at the Crescent, our first under Champneys’ ownership. As locals we are invested in the building, having followed its restoration over the years, not least with considerable financial help from the county and borough councils. We booked our stay some weeks ago through Expedia - I selected a room we had used before and paid full price. I didn’t delve for the ‘important information’ which is further down the screen. Therefore, we were astonished on arrival to find we...

"Couldn't fault hotel woll definitely stay again."

"Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved"

"We enjoyed our stay. The host was most gracious. "

"Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!"

"I was there for my mums funeral the people were very polite and pleasant the cottage was perfect for getting away from the stress I will be booking again for the 8th December "

"Very nice place to stay "

"Got to say this hotel is one of my favourite places to stay in the Macclesfield area. "

"Terrible communication and not clean at all "

"Really friendly and helpful staff. Breakfast was really busy the morning we were there and they managed everything really professionally."

"Expedia listing did not say the room I booked was basically a basement prison cell without the benefit of a window. Horrible. No one answers the phone at this property. When you call the number on Google you get charged, even if you hang up the moment you hear the voice saying you’ll be charged. Car Park blocked by bad parker , despite telling the front desk, car did not move so I had to park off site. Never stay at any hotel managed by this chain for the sketchy phone system alone. I have...