Search Hotels Near Malley's Chocolates, Cleveland

"Breakfast was good and the staff was nice"

"We’re entering the hotel, there was a gentleman there who you could tell what’s under mental distress. He was talking to himself, pacing the floor. I asked the staff member was she OK oh, and was he OK? She says yes that he’s always there he’s no bother. I understand the fact that you would not want to put someone out if it’s inclement weather. But also you have to remember that you’re running a business, and not all guests will be comfortable with walking in with a person that is experiencing some type of mental health issues being there in the lobby. Also, the rooms were not clean. They were very worn and old. Serious updates. Need to be done to this hotel."

"The rooms are nice and clean. The entire property was well kept. Very nice staff as well."

"Great room very clean breakfast was good with nice options."

"Was dirt had no towels to give us we left the shower had a dirt ring in it "

"The hotel was nice for a weekend stay. Upon checkin the worker only asked for my ID and then handed the room keys. On checkout day (Sunday morning) the staff called the room at 7:30 Am to wake us up (a noon checkout time) to say there was something wrong with my credit card. After trying to process 2 different cards a manager then came and insisted nothing went through and then I paid cash. To then come home and find out I was charged the full amount 3 times on those credit cards and now having to deal with the bank. A HUGE inconvenience and annoyance overall. "

"Very nice room and easy to paring "

"My check-in was not geat. But,, it was not due to the Hotel staff. There wasa disgruntled costomer checking out and he was arguing about some charge on his bill. He was very ignorant to the lady and very disruptive for folks trying to check-in."

"Good for price"