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"We've had mostly great experiences at this hotel even though the room wasn't in great shape the last time we stayed there, likely because of a very late arrival and people needing to spend the night due to a flight cancellation. This time the experience was more like what we're used to: comfortable and clean"

"Everything was good. The staff was great! Esther was so pleasant and cooperative and she did a wonderful job, so were the luggage gentlemen and the breakfast staff. The hotel is very nice."

"Everything great "

"Clean"

"This is one of the best hotels I've ever stayed in. The room had everything we needed. The location was perfectly in the center with many restaurants, coffee shops, bars everything was walking distance. The staff was super friendly especially Gerardo. Gerardo was super friendly and attentive. We called for the hair blow dryer and they immediately brought it up. The room itself was clean. I would definetly stay here again. "

"Great option, great service, great location."

"Clean room and good service "

"Great "

"I liked: the hotel is gorgeous, located very close to a subway (metro) station, and close to Paseo de la Reforma. I didn't like: On our arrival, when we did the check-in, the person was not that welcoming."