Search Hotels Near Merlin Beach, Patong

"Definitely not a 5-star experience - we were initially assigned a room with a strong smell of mould; though we did manage to change rooms. The rooms themselves were very much unpolished, there was a deep hole in the sofa, and the sofa itself was stained. The bathroom was unfinished, with sealant being poorly applied throughout the bathtub. We also used the gym, which was subpar by even 4 star standards! The breakfast was good, and the pool was also good."

"The hotel was nice and the pools were clean. It was in a beautiful location and gives a very chill vibe. The problem is, you’d always have to wait for the buggy service which isn’t always available if you want to go anywhere from the lobby, or you’d have to walk up a hill. We also had a problem with the phone in the room, it never worked and the workers never did anything about it. We couldn’t reach the front desk unless we physically go talk to them in the lobby. We also had a huge noise issue from the guests downstairs of us, they blasted music at 12am for about an hour, and the hotel staff never did anything about it granted we notified them about the noise. We couldn’t sleep because of this until past midnight , and we had to go talk to them guests downstairs ourselves to tune the music down."

"Nice hotel need renovation. "

"We had a pool-facing room. (1) The constant disrespect of other hotel guests sitting on our bedroom steps into the pool, & being intimate with one another, was very annoying. Hotel guests should not be allowed to sit on any steps which is not outside their own bedrooms. (2) Patrons having very loud get-togethers outside their bedrooms by the poolside should not be allowed. This is totally disrespectful towards other hotel guests. (3) The private playing of excessively loud music by hotel guests in the pool area should not be allowed. Hotel guests pay top dollars for their hotel stay, & the decibel level of private music needs to be controlled. All the above put a damper on our stay!"

"Breakfast was great, room was clean. Staff were friendly. Very busy hotel."

"This hotel is excellent service staff was awesome. I would recommend this Hotel to anyone 12 V of 10."

"I had the king size bed and the place I had was overlooking the city/mountain. It was a great view and for the price, very satisfactory "

"excellent housekeeping, excellent attention to guests, very nice pools."

"This was my fourth visit to Patong and I was really looking forward to staying at your hotel given its strong reputation. Overall, the stay was pleasant; however, I felt that for the price paid, the experience did not fully meet my expectations. While everything was good, it felt more on the average side rather than something particularly memorable. I would also like to mention the service at the pool bar, which could be improved. In my experience, Thai hospitality is usually exceptionally warm and welcoming, which is one of the reasons I enjoy visiting. On this occasion, the service felt a bit less engaging than expected. In particular, a staff member named Ball came across as somewhat unwelcoming at times, which slightly affected the overall experience. I share this feedback with the intention of being constructive, as I believe the hotel has great potential to deliver an even better guest experience."