Hotel dekat Millennium Park

"We were greeted kindly and were able to have two rooms right next to each other. "

"The hotel seemed fine when we got there. However, our bathroom was not clean. It had urine and hair on the toilet bowl and the floors were sticky."

"Air wasn’t working in first room. The night front desk worker was great and moved us. Then the next room we seen a few big black ants but was late and just needed to go to sleep."

"They cancelled my reservation because I wasn’t there at 3pm!!!!!!!!! Unreal!!! No joke said we were suppose to be there on the dot when you CAN get your room! Left us stranded as we have an EV and planned our trip to charge there upon arrival. Front desk lady was HORRID and hateful."

"Location was close to virtually everything (gas, restaurants, major roads) and staff was wonderful. They were there should you need anything but were never intrusive or pushy. Even during a weather event, I got the sense that they were available should we need them."

"Everyone was very nice. The room felt a little small for 3 people. Crammed"

"We arrived at check in time and was told we had to wait for our king room to be finished cleaning. I think we waited 10 minutes no problem we understood. Then when we got to our room there was a terrible odor. Than there were no fitted sheets on the bed it was a flat sheet that had stains all over it. Luckily we brought or own. The staff was friendly but if our keys would not work to get in after closing the front desk attendants would not even help us. Also the instructions to use the elevator...

"Breakfast was delicious, staff was super nice and so was the area "

"The room had a great layout for our family of 4. I chose this hotel specifically because they typically have a gluten free option for breakfast and was very disappointed to find at this location they had zero options besides an apple or banana. So I had to sit and watch my family eat instead . The front desk rep stated she did the ordering and asked what room I was in and said she would try to get me something for the following day but never followed through. The pool chlorine levels were so...

"We've stayed there 2 years in a row for a Girls' Weekend in downtown Grand Rapids. We even booked the same room the second time! Just loved it! Close to everything in Downtown! All the restaurants we went to were great, reasonable, and within walking distance (and I highly recommend Tupelo Honey, which is right across the street). We stayed in a 2 bed / 2 bath with a kitchen, living room, dining table, and the city view. Aside from creaky floors, it's a fantastic unit! Plenty of space for...

"Great stay as always, great restaurants and fun hotel!"

"Convenient."

"The parking structure is way too small"

"Everything was great"

"Quiet Comfortable bed"

"We had a invasion of ants in our room."

"When we got back to our room after the concert we were looking forward to ordering room service for dessert! None were available 🙁"

"The breakfast was good but things in the kitchen broke on the second day, however many other options were still available. The pool was good to use but the hot tub was broken. Walking distance to amazing food, gas station and medical if needed."