Apartment, 2 Bedrooms (Gruzinsky pereulok, 10) | View from room

Reviews of Kvart Apartments Belorusskaya

Kvart Apartments Belorusskaya
Gruzinsky lane, 10, Moscow

Reviews

6.0
Rating 10 - Excellent. 4 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 8 out of 29 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

wong, new zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot find the property
We arrived Moscow and took a taxi to the property. Taxi driver was a bit shock that we were going to that place. He called the property owner to find out where about is the place. Firstly, the property owner didn’t know there was a booking and kept asking about our name, then she want to talk to us and then she told the driver where to go. When we arrived, we cannot find the property. The taxi driver called her, she said she will come and pick us up. She did not come. After waiting for more than 15 minutes, we had to leave and find another hotel. The taxi driver was kind enough to accompany us the whole time.
Stayed 1 night in Jul 2018
Response from Manager on 11 Aug 2018
Thank you for your feedback! I am sorry you had problems, but I still hope you enjoyed your stay nevertheless. Looking forward to welcoming you!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Place did not looked anything as advertised, to small and not comfortable service to rude. Do not recommend staying there
Stayed 2 nights in Jun 2018
Response from Manager on 10 Aug 2018
Hello! Thank you very much for your feedback! We are very sorry that you encountered inconveniences during your stay. Nevertheless, we sincerely hope that this did not spoil your impression. We will be glad to welcome you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gen, USA

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
We booked this apartment for 2 weeks. On the second night I noticed roaches on the kitchen table, called the manager, they offered to send a bug exterminator, but the room would smell for 2-3 days. Excuse me? After some negotiations, they found another apartment on the other side of the town. They did not provide any transportation, they did not pay for the taxi, no other compensation was offered. When we came to the second apartment, nobody was waiting for us. After several phone calls, they found a lady who was supposed to be there… but she was late, not a big deal, we can wait for an hour on the street. And yes, you have to speak Russian to negotiate anything, do not recommend the place.
Response from Nadia on 18 Oct 2016
Thank you so much for your answer! We have staff who speaks English, but unfortunately that day they had a holiday. However, all the staff in the office speaks English and you can contact them any time with any questions. We received your application and do the best. We are very sorry that you were disappointed and we hope you will come again. We will try to make your next stay as comfortable as possible.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not up to USA standards
Not able to close bathroom door. Poor bedroom window covering

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Walking distance to Belorusskaya Train Station
Room is pleasant, clean, would be most beneficial for those staying a few days who want to prepare meals in room. Very convenient to Belorusskaya Train station and metro stop. Because it is not a hotel per se but an apartment, special arrangements must be made to be let in and for check out. There are no options for leaving luggage until check in time. While there is a lift for most of the trip up to the apartment there are steps into the building and one flight of steps from the elevator to the room. Bathroom has a water heater so can shower with hot water even if hot water is not centrally available. Tub is slightly difficult to access--high to step into and 2 levels within tub. Could not get Wi Fi to work despite rebooting modem.

2/10 Terrible

sanjay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
do not stay here
completely run down building, noisy and dangerous neighbourhood

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ベラルースカヤ駅から近く、スーパーマーケットも隣接していて大変便利です。
Stayed 8 nights in Aug 2019

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

4/10 Poor

Andreas

VM resa i Moskva
Placing var bra nära till tunnelbana & tåg huset var nergånget , trapphuset lika så ingen belysning i området runt huset rummet var ok men det var en dubbelsäng och en bäddsoffa
Stayed 4 nights in Jun 2018
Response from Manager on 25 Jul 2018
Thank you for your feedback! We are sorry you had problems, but we still hope you enjoyed your stay nevertheless. Looking forward to seeing you again!

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estafa de 40,000 pesos
Pésimo, no es el de las fotos ni cerca , nos salimos el primer día que llegamos y exigimos un reembolso , no ocupamos el lugar más que una noche , se estaba cayendo a pedazos y tengo vídeos y fotos para probarlo
Stayed 7 nights in Jun 2018
Response from Manager on 23 Jul 2018
Thank you for your feedback! We are sorry you had problems, but we still hope you enjoyed your stay nevertheless. Looking forward to seeing you again!

8/10 Good

Javier, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es amplia y bien equipada, pero difícil de ubicar
Cuando no conoces la ciudad, es difícil de ubicar y la persona encargada no habla inglés; así es que para nacionales de Rusia es perfecta pero para extranjeros que no hablan ruso es complicado
Stayed 1 night in Jun 2018
Response from Manager on 25 Jul 2018
Thank you very much for your evaluation! We will be glad to welcome you again!

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación a pocas calles de la estación de metro y con un supermercado de 24 horas enfrente!
Stayed 3 nights in Jun 2018
Response from Manager on 23 Jul 2018
Thank you very much for your evaluation! We will be glad to welcome you again!

2/10 Terrible

Léa, moscou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartement horrible
Alor déjà la dame qui nous a reçu n’est pas polie et ne voulais rien savoir , les draps du lit n’était pas laver sa se sentait que d’autres personnes ont dormi dedans avant nous , il y a du bruit 24h sur 24 comme si quelqu’un tappais constament au dessus de l’appartement, l’immeuble est salle et pue les poubelles je déconseille fortement .
Stayed 6 nights in Mar 2018

2/10 Terrible

Graziela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não recomendo. Apartamento péssimo.
Response from General Manager on 2 Mar 2017
Good afternoon! Thanks for your feedback! We make regular monitoring of the quality of customer service and your comment surprised us. If you can send a more detailed comment on the current situation to us on e-mail, we will be grateful to you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
이용 하지 않는게 좋은 숙박시설입니다.
아파트형 숙소를 찾을 수 없었습니다. 예약서류에 아파트 키나 이용방법을 알려주는 내용이 없고 인포메이센터를 알려주지도 명기하지도 않았습니다. 3시간 가족들과 숙소 찾다가 별도로 요금내고 다른 호텔에 묵었습니다. 문제가 많은 숙박시설입니다.

6/10 Okay

Christer, Malta

Nice area - if u manage to get in
Apartment very well located, close to airport train (Sheremeteov) and local metro. The area has a large number of good restaurants. However, having stayed in this apartment several times, it seems always to be a struggle to get into the apartment (check-in) due to the fact, that there is no communication from outside to the actual apartment. Hope they will solve this soon.

10/10 Excellent

Olga, ессентуки

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
квартира
понравились условия проживания, близость метро, удобное проживание с детьми,

6/10 Okay

JANGYEON

Liked: Room comfort

10/10 Excellent

Евгений, Восточная Сибирь

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень удобно
Нужно было место, чтобы переночевать и рано утром уехать с Белорусского вокзала в Шереметьево. Считаю, идеальное место, близко от вокзала, просторно, дружелюбный персонал, чисто. Если потребуется - возьмем снова

6/10 Okay

Jödda, Sweden

Close to train, metro and restaurants.
Problem without air condition, especially during summertime. However, extremely hot in Moscow during my stay. Staircase a bit lousy as well, but no problem if you are used to Russia.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Close to metro & other communcations
Close to metro & other communcations. A bit rough yard and staircase. But no problem if you are used to Russia.

8/10 Good

Николай

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
близко от Центра
отлично

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Alternative zu teuren Hotels
Gute Alternative zu tuuren Hotels, alles ok und sauber. Problemlose Abwicklung.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
In der Nähe wichtiger Sehenswürdigkeiten und der M
Der Aufenthalt in Moskau war sehr schön.Betreffend der Unterkunft möchte wir angeben, dass das Zimmer sehr sauber und gut ausgestattet war. Der erste Eindruck vom Gebäude und das Stiegenhaus war nicht nach unseren Vorstellungen. Das Personal war sehr freundlich und hilfsbereit.

6/10 Okay

Alex, Deutschland

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
saubere Zimmer, Rest zweifelhaft
Wer Wert legt auf einfache Unterkunft, der ist hier genau richtig. Allerdings sollte man russisch sprechen, denn die Dame vom Check-in (die man anrufen muss, damit sie kommt - weil es keine Rezeption gibt) spricht nur russisch! Die Apartments liegen in einem normalen Wohnhaus. Beim Öffnen der Haustür darf man nicht zimperlich sein: das Haus stinkt sehr! Der Fahrstuhl funkitioniert, wirkt aber teilweise nicht sehr vertrauenerweckend. Überraschend sauber und hell und neu renoviert dagegen das Zimmer! Das Bad etwas klein und ohne Fenster, dafür eine voll ausgestattete Küche da . Auch für längere Aufenthalte möglich: Waschmaschine, Bügelbrett und Bügeleisen sind vorhanden