Cari Town House di Murano

"This was a first for us; a remote room. There was no front desk, as everything was to be handled through WhatsApp. Fair enough, I'm not a Luddite but I speak very little Italian and I've never used that app before. I did rely on our host for instructions and she was a bit hesitant at first, but eventually gave us the help that we needed to get into our room. We were only there for one night and the room was quite fancy, in line with what we think of for Venetian decor. We were safe and we didn't...

"We paid close to 500 euros for one night for this horrible hotel. When we arrived the room was hot so we turned on the AC so it could cool and we could return a little later. It never did. We tried everything to get it to work then finally called the phone number they list by 7:00pm. (no one stays onsite) They sent someone to come look at the AC unit and he tried everything that we had already tried and he had no idea what to do or how to fix it. Then he spoke to the owners by phone and came...

"Very disappointing stay and definitely not worth the price (around CAD $400 per night). Check in after 2pm not available. You have to do it yourself. Upstairs is reception and they give basement room to us beside their storage, garbage and air conditioners heat area. Only one room was there which they gave it to us. The room had a strong unpleasant smell that irritated my wife’s eyes, and it was difficult to get help because staff were often unavailable. The only request I made was for...

"Excelente ubicación y servicio. Super recomendado para familias. Por fuera es feo pero cuando uno entra es muy lindo. Hay bastantes gradas. Llevar carry-ons . Para más facilidad. Lo recomiendo 100%"