Hotel dekat Museum Van Andel

"Parking and finding the lobby was confusing we expected bigger signs. I tried checking in 3 times each time my room wasn’t ready we finally got a room around 5:30-6pm. One staff member was great the other seemed overwhelmed/stressed and made us feel not welcome/ annoyed with us the way we were talked to just because i booked a wheelchair room through a 3rd party so she couldn’t change my booking but i didn’t want to change i booked that room because i had a family member in a wheelchair. The...

"This hotel is walking distance to Van Andel Arena. There is a beautiful foot bridge for a safe crossing of the river."

"Perfect location to downtown and the amphitheater."

"All around perfect stay! The suite was comfortable and well appointed. The staff at the check-in counter were helpful and friendly. The valet parking staff were exceptional."

"Very disappointed. The hotel was extremely clean but could not get maid service on the second night after three requests. They had no clean towels untill 8PM. The shades would not go down and they would not fix them. Pool and fitness center were not very nice at all. When I asked to change rooms, they told me that I would have the pack up, come down with my luggage, check out and then check back in. Expensive property for what you get. Could have stayed at a less expensive hotel and got...

"We've stayed there 2 years in a row for a Girls' Weekend in downtown Grand Rapids. We even booked the same room the second time! Just loved it! Close to everything in Downtown! All the restaurants we went to were great, reasonable, and within walking distance (and I highly recommend Tupelo Honey, which is right across the street). We stayed in a 2 bed / 2 bath with a kitchen, living room, dining table, and the city view. Aside from creaky floors, it's a fantastic unit! Plenty of space for...

"Hot tub out of service"

"Everything was great, coming back next year"

"This was definitely a unique experience and was perfect for a quick visit to Grand Rapids for a work trip. You can walk to shops, amenities are all around, I was 4 minutes from the office and street parking was free and abundant. This was very similar to an Airbnb experience, self check-in and out without the list of tasks to do. The room was clean, bathroom was clean and the room had adequate supplies and a steamer, which was super convenient. It’s great if you need a quiet place to stay...

"Hotel is wonderfully lowkey like I like. Will stay again, again and again ! Thanks."

"We had a wonderful stay at CityFlatsHotel in Grand Rapids. Our room was clean, quiet, and had all the amenities we needed for a comfortable visit. The parking was conveniently located nearby, making it easy to come and go throughout our stay. We especially loved the central location—we were able to walk to local shops, restaurants, speakeasies, and the riverfront, which made exploring the city so enjoyable. We would definitely stay here again and would recommend it to anyone visiting Grand...

"Went to check in at 4 pm and was told room wasn’t available didn’t call me till almost 8:30 we were at a cheer competition and didn’t have any where to change. Rooms were ok but there was mystery red stains on the floor the sofa bed was broken pee at the base of the toilet"

"fast and friendly check in. Great room quality nice mattress and air conditioning. Well insulated sound walls gave quiet peace, even with boys baseball team running around. Breakfast food is well prepared and plentiful with wonderful assortment of choices. pool in nice for stretching but small for full laps. Temperature was perfect. not too cold or hot."

"Room was large and included extra amenities. Dishes, frig, microwave, comfy bed, ok breakfast . I would return"

"V"

"Clean. Staff was very helpful. Great area"

"I live the available parking and how close it was to the city, but not downtown. Everything I needed was close. Room was great. I will return my next visit to Grand Rapids!"