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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
Downtown Grand Rapids comes alive at CitySen Lounge where travelers can savor local flavors while taking in revitalizing city views

Choose dates to view prices

CityFlatsHotel stands in the heart of Downtown Grand Rapids as a vibrant retreat. Guests can grab coffee at the on-site cafe or book manicures and pedicures at the spa. This boutique property near Van Andel Arena offers in-room WiFi and attentive staff to enhance the stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is Rp2.477.915
Rp2.923.940 total
includes taxes & fees
27 May - 28 May

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includes taxes & fees
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on 27 May 2026 start from Rp2.477.915, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Self-parking is available for USD 24.00 per night.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Checkout is at 11 AM.

Where is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel located?

Located in Downtown Grand Rapids, this boutique hotel is within a 5-minute walk of Grand Rapids Art Museum and Van Andel Arena. Rosa Parks Circle and Grand Rapids Civic Theatre are just steps away. Grand Rapids Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

7.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 522 out of 1018 reviews
Rating 8 - Good. 245 out of 1018 reviews
Rating 6 - Okay. 146 out of 1018 reviews
Rating 4 - Poor. 73 out of 1018 reviews
Rating 2 - Terrible. 32 out of 1018 reviews

Reviews

Verified

10/10 Excellent

Raven-Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was wonderful, rooms were very nice and comfy. easy check in and check out.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean enough and convenient location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cassandra

Clean, very nice staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and the room very clean and updated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fentress

Liked: Cleanliness
Really nice and clean and affordable. Close to cool places to hang out at to.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and felt the room was clean, comfortable and liked that it had 2 sinks.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Everything was so close. Beautiful day to explore. Comfy beds to sleep in. Plenty of shops near by.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
So many options for dining and easy to walk around
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jeffrey

smooth hassle-free check-in
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Helpful front desk staff. Nice bar and clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

McKenzie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was nice, good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brandyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a few months ago, but I meant to post a review! We had a lovely stay here and the staff treated us well and they were pleasant and provided us great options for stuff to do downtown! The room and facility was very clean and the location is absolutely terrific!
Stayed 1 night in Oct 2025
Verified

8/10 Good

JERRAD

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, and this is a great location.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right downtown with easy access to concert venues and restaurants. The room was clean and the beds were comfortable. We stayed in the double room and it was quite spacious with two vanities. The only drawback was that there was no natural light as the two small windows opened to a brick wall.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Extremely great stay!!!! Bed was the most comfortable bed ever!!!! Will definitely stay there again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Perfect location. Rooms were nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was pleasant and efficient. Room was very clean. Hotel is in a great location, centrally located to activities and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jaimie

Liked: Cleanliness, amenities, property conditions & facilities
Everyone is so friendly and hepful! The lobby bar happy hour was fantastic the food was so fresh. We tried all the happy hour menu food items absolutely delicious.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities
Clean, will equipped rooms. Helpful staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Betsy

Liked: Cleanliness
Friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Street parking in front of the hotel was very affordable and easy to pay using phone app Great location! Super fun getaway
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vanessa

Liked: Property conditions & facilities
Staff was great! Room could have used a bit more attention.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Very clean. Friendly and helpful staff. Central to downtown events.
Stayed 1 night in Jan 2026