Hotel dekat Nelson Park

"After having stayed here before, I was looking forward to staying here again. Clearly, the change in ownership has meant an unfortunate change in standards. I did not anticipate dirty windows on the inside of the panes, a hole in the bottom sheet, a very worn and uncomfortable chair, no extra blanket in the cold room, a desk chair that was almost impossible to move, very dim lighting limiting the ability to read, necessary information in an unlabeled book on the desk, info in that book suggested...

"Very unfriendly staff, and you have to pay to leave your vehicle at the hotel. People slamming doors all night. Rooms are VERY small. Do not recommend. "

"No hot tub, even though one was advertised on the website- it was why we picked this hotel. We were gaslit by property staff who told us they had never had a hot tub, even though there was still a sign staying that there was one by the pool and it was in the pictures of the property on Google. Pool was absolutely freezing to the point that we were in and out on five minutes. I brought it up to the support chat for the hotel and they were rude because we had booked through a third party site....

"Central air was not working during time of the visit."

"AC in room didn't work, had it set to 60 and it never cooled down. Called the front desk at 7pm and they said they'd have an engineer check it while I was getting food, never got an update and it was hot all night "

"All staff that I interacted with were wonderful, the breakfast was good, water pressure was good, and had a generally good stay. However, the property is in need of maintenance and cleaning, especially considering how much we paid."

"Front staff were nice and helpful. However, the bathroom floors were dirty and there were hair strands and a few stray eyelashes on my bed sheets. "

"Rooms very clean and spacious. I really loved mh stay "

"Clean room/breakfast okay/lighting in room could be better."

"Not much is okay "

"Lots of space! I like how it’s set up. Everyone kinda had their own floor and full bathroom. Great location! Nice neighborhood! Staff members were extremely helpful!Would recommend to others and would definitely stay again myself! "

"Such kind staff. However, my first room had a terrible stench that made my eyes water and my stomach turn. Like something had burned in there and then was covered up with a strong detergent line-like smell. When I complained they were really accommodating and allowed me to move rooms. They even gave me a discounted rate for the trouble. The second room smelled sour, like pickles. Because by that point I only had 14 hours until I could leave, I stuck it out. Although the lobby was nice and the...

"The most the did was drop off 1 box of tissues. Not once over a 4 day stay did they refill, replace or clean anything. No breakfast. Room key didnt work half the time. Carpets were the grossest i have ever seen in my life. "

"I had an amazing stay easy check-in. I really enjoy the area. Lots of restaurants thank you. Will definitely return and highly recommend."

"Clean"

"Excellent space, extremely responsive team who was so friendly, great location, very clean and welcoming!"

"Very clean , great staff ,food, and loved the inside and outside pool! "

"Everything here was amazing! The vibes were great and the attention to detail was on point. Will be staying here again. "