Hotel Mewah di Novoli - San Donato

"We booked 3 rooms. All were give mineral water on the first day only. Second and third day... no more water. We call front office, they give us on 2nd day. On the 3rd day - we called and they put us on hold for quite some time.... we hung up the phone. I am thinking - only mineral water... "

"Breakfast was excellent "

"Breakfast was great! Enjoyed the selection and service. Spacious and welcoming decor and quiet atmosphere to enjoy our meal. Rooms were cleaned and stocked well. Staff booked our taxi as we had an early morning flight. It was an ideal location for us as a couple."

"En marchant quelques minutes on arrive à la gare de tram pour aller rapidement dans le centre de Florence. Cet hôtel est donc plutôt bien situé hors ZTL, La rue qui passe juste devant est un peu bruyante avec la circulation mais rien de grave. Buffet de petit déjeuner de qualité…mais il fait très chaud dans la salle. Chambre très bien même si la salle de bain mériterait un rafraîchissement."

"AC tidak dingin. Bagusnya respon dari Manager sangat luar biasa sehingga kekecewaan terobati"

"The check in took almost 1 hour long. The place didn’t have a front desk and had issues processing my tax payment that I don’t understand why I didn’t paid everything at once."

"We had a junior suite facing the garden on one side where the patio is. The staff were outstanding on every level. The shuttle was a great advantage as we would park and get a ride down. Having somewhere to put bathroom items would be great. I know we should pack lighter but will never happen."