Hotel dekat Otley Courthouse

"Everything from start to finish such a beautiful place"

"Perfect"

"Absolutely worst hotel experience I have ever had. I was put in room #1 which is right next to the door to the reception as well as the stairwell. The room has _zero_ sound insulation so every time someone exited or entered the reception area, the door would slam shut. The room vibrated with every slam. Additionally, you heard every stomp of feet on the staircase. I checked out at 3:15am because it was a waste of time to stay any longer."

"Soon as we walked in it smelt like an old peoples home, fusty and old - in need of a good clean. Walls are paper thin, only one pillow each. Bathroom was awful, dirty toilet. Check in was easy enough and we didnt really use the amenities. The only reason we didnt leave and go somewhere else is because it was dirt cheap and we were only staying as it was close to the airport for a early flight. So really you get what you pay for but wouldnt recommend or go back"

"So i irrived to a bed. Good start. Anne franks attick would be the ritz compared to this. Tv didn't work, heater didn't work, dispite me being advised to plug it in by the lady on reception. This turned out to not be a problem as she worked out how to put the heating on permanently for the next 2 day. Breakfast on the 1st morning wasn’t something id normally spend 7 quid on as it leaked oil from everywhere, i didn't have a 2nd Breakfast as the other guest sitting with his 4 pint cans of Stella...

"I didn't have breakfast. However, whilst the room was tidy the pillows were like concrete blocks. Also the bathroom had damp and fungus because they dont have an extractor fan. The room also are in need of decoration. I paid £89 and i wouldnt say it was worth £30. Disappointed. Whilst the lady on reception was polite and courteous i wont be staying there again. I work in Leeds a few times a year so i will put this on my 'do not use' list of properties."

"Didnt even get to the property. Wrongly advertised as having free parking. The manager refused to help as unaware to me there is a £100 deposit. Until i paid this . Even though I paid for the room he would not give me any details of the location. So held to ransom . He was polite but unhelpful. I chose this property exclusively because of parking as I cant walk distances and especially with a suitcase. Im still trying to get my money back "

"Great room, very comfortable bed and a great breakfast. "

"Spacious however I did not see one member of staff after I checked in aid before i checked out. My towels were not changed once over my 3 night stay "

"6 rooms booked all rooms were not habitable, only two rooms were actually used only because no hotels in Leeds were available. My other guests refused to stay. This is not a hotel at best it is a hostel or for asylum seekers. Owner refused to resolve my complaints and I have raised a dispute with my credit card company. "

"We were refused service at the restaurant, when we told staff we were willing to wait they said no point you probably won’t get a table. Then we asked if we could eat in our room and they said no. Effectively giving us no food options we had to order pizza as we are unfamiliar with the area and there was nothing within walking distance."