Search Hotels Near Kirkgate Arcade, Otley

"Good hotel leisure facilities really good however very busy. Nice food and good staff"

"This was a beautiful hotel although being an old building it was very clean and well maintained"

"We enjoyed our stay and it was excellent value for money. The hotel garden is very nice, but rather than being able to admire the lovely garden down the corridor to the leisure facilities, there is a thick net curtain? The tea and coffee in the room is nice, and freely available in reception There is a small fee for using the pool, and it is very well maintained and the spa area and changing rooms were spotless both times we used them. There's plenty of parking at only a small fee per night."

"Great hotel. Excellent room. Great breakfast."

"The room wasnt very clean in bottom draw was a empty whiskey bottle and the windows had mould around them At evening we had our meal on the 1st course which was soup there was a bit of plastic found in it the staff couldnt apogise enough but didnt really make me enjoy rest of my tea leaving it "

"Easy parking. Like the option of restaurant or going to the pub. Rooms spacious "

"Have stayed here a few times but would maybe try somewhere else next time. It’s a shame but basic things let it down. No sugar in the room. Very poor tv signal which was so bad we could not watch the tv. When we mentioned it at reception we got told the signal was not good in that room. So why not sort it !! Dinner was excellent however the service was dismal. Waited 25 mins for our plates to be cleared and then another 25 minute wait for dessert. All in all very disappointing for the price. "

"On arriving, the systems were down and was a bit chaotic due to being taken over 2 days prior. We said we would go for a walk and check in properly when we got back. This went a little smoother but staff still didnt know 2hat they were doing. For the price you would expect a clean bathroom. However on closer inspection in the morning, it was really dirty. Unfortunatley we went down for breakfast and the poor member of staff was on her own, taking breakfast orders, cookingand keeping the drinks area topped up. All 7 rooms where full and it was unfair that she was on her own. No time to talk to you and therefore no time.to.discuss what was found. "

"Lovely family room excellent size nice and warm beds comfy staff lovely breakfast excellent. Will be booking again."