Hotel Butik di Playa del Carmen

"The property lost power for our last evening. When we asked for water bottles they said they had none and the water would be fixed in a few hours, no water or power in the morning. No notice from the hotel. Also the rooftop amenity is not attached to the room. It also has no beach access, which isn’t super clear. Staff was not super helpful when asking for assistance with curtesy shuttles, giving differing and vague information. The website indicates they have a spa and a gym, but both are not...

"Fantastic!! Overall everything was amazing! We travel a lot and this is our absolute favorite place we’ve been!! Will definitely be coming back!!"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"This place was amazing. The beach was great. The Pool atmosphere is Poppin. No Kids was a plus and the food is great."

"Clean rooms, great value for the price, and super helpful staff who made everything easy. The location is perfect—especially being so close to my favorite dive shop, Tank Ha. Would definitely stay here again"

"Excelente opción de hospedaje si te gusta la tranquilidad "

"L'appartement est très bien, très propre et spacieux. Bien placé pour se balader à pied dans playa del carmen. La plage est accessible aussi à pied. A savoir, la piscine est toujours à l'ombre car elle est comme une rivière au milieu des 2 batiments principaux. Seul bémol est à l'arrivée, l'adresse de la réception n'est indiquée nulle part, j'ai mis 30 min à la trouver le soir à 21h. Le gardien de nuit a fini par m'accompagner."